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About NetBase

NetBase is an advanced social media analytics platform, developed to provide detailed social media analysis without the need for sophisticated boolean searches, laborious data purification, or lengthy analysis. It enables you to analyze social data at scale and 9x quicker than any other solution to always know what your consumers are saying. With NetBase, you can use geo-location specific data to better understand your brand's health on a global, regional, or local level. Using sponsored, owned, partnered, and earned channels, you can get aggregate insights from brand dialogues. To increase brand loyalty and reach, you can cultivate the most outspoken brand champions along with analysing previous campaign performance to get valuable insights that are 70% more accurate than rival alternatives. Users can define their audiences based on hobbies, life stages, behaviors and much more, rather than just demographics. You can also identify and monitor key influencers that affect the engagement rate of your brand. Additionally, you can segment discussions and assist in the routing of important complaints to the appropriate customer service professionals with NetBase.

Screenshots & Videos

Socila Media Analytics Dashboard
Dashboard
Competetor Analysis
Video Thumbnail
Video Thumbnail

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Large Enterprises
  • Medium Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

NetBase Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 20/02/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about NetBase Pricing.

NetBase Alternatives

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NetBase Reviews

User Rating

4/5 (Based on 1,759 Ratings)

Ratings Distribution

  • Excellent

    23.4%
  • Very Good

    52.4%
  • Average

    21.7%
  • Poor

    1.7%
  • Terrible

    0.9%

Do You Use NetBase?

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Review Summary

Overall, users appreciate NetBase's powerful social listening and analytics capabilities, praising its ability to collect and analyze vast amounts of data from various online sources. They find the platform user-friendly, with a well-designed interface, customizable dashboards, and intuitive reporting tools. However, some users have expressed concerns regarding the pricing, suggesting that it may be expensive for small businesses or startups. Additionally, a few reviewers have mentioned occasional technical glitches or limitations in the platform's functionality, but these issues seem to be relatively minor.

Pros

  • Powerful social media monitoring and analytics capabilities.
  • Userfriendly interface and customizable dashboards.
  • Advanced reporting and data visualization options.

Cons

  • Steep learning curve for new users.
  • Limited integration options with other software tools.
  • Expensive pricing plans.

NetBase User Reviews

AI-Generated from the text of User Reviews

Videos on NetBase

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NetBase FAQs

What are the top alternatives for NetBase?

Does NetBase provide API?

Yes, NetBase provides API.

NetBase Contact

Vendor Details

Santa Clara, California Founded : 2004

Contact Details

+1 855-762-6764

https://www.netbase.com/applications/nb-social-media-analytics/

Social Media Handles

Not available

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Disclaimer

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