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Chatbots Software

3.8 95 user ratings

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Bot Platforms Software

4.5 222 user ratings

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Overview

Description MobileMonkey is an advanced messaging platform for businesses that helps them in marketing and customer support through instant chat facilities via messenger, native webchat and SMS. The platform automatically qualifies leads, engages customers and converts them into clients with multi-channel chatbots using its OmniChat technology. The integrated OmniChat Bots functions 24/7 across Facebook’s 2.3 billion user profiles, native web chat and SMS messaging attracting the maximum number of customers to users’ stores. Further, inbuild chatbot tools offered by the solution are chat blaster, chatbot builder, chatbot analytics, integrations and chat drip campaigns. The technology also enables marketers to write a single chatbot funnel that works flexibly across different messaging platforms. MobileMonkey helps to expand service offerings by replicating powerful marketing funnels across clients. The platform can be connected to CRM, event platforms, email and more to increase engagement and reduce lead generation costs. Users can also view and reply to incoming conversations from leads and customers in one place. Read more ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $14.25. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
3.8/5 95 user ratings
4.5/5 222 user ratings
Ratings Distribution
  • Excellent

    61.8%
  • Very Good

    5.7%
  • Average

    1.9%
  • Poor

    8.9%
  • Terrible

    21.7%
  • Excellent

    64.3%
  • Very Good

    27.2%
  • Average

    3%
  • Poor

    0%
  • Terrible

    5.5%
Review Summary

MobileMonkey is generally well-received by users, earning positive feedback for its user-friendly interface, ease of use, and helpful customer support. Reviewers highlight its effectiveness in generating leads, automating marketing tasks, and providing insightful analytics. Additionally, users appreciate its integration capabilities with various platforms and its ability to enhance customer engagement. However, some users mention occasional technical glitches and limited customization options. Overall, MobileMonkey is considered a reliable and valuable tool for businesses seeking to streamline their marketing efforts and improve customer communication.

Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $14.25. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

PRO $14.25 $19.00 per month

PRO Unicorn $36.75 $49.00 per month

Team $299.00 $299.00 per month

Free Free

Pro $10.00 $10.00 per month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Omni-chat Chat Blaster
+ 2 More
MC Broadcast
+ 2 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Boston, Massachusetts Located in: San Francisco, California
Contact Details

Not available

https://mobilemonkey.com/chatbots

Not available

https://manychat.com/

Social Media Handles

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