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Bot Platforms Software

4.7 96 user ratings

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Bot Platforms Software

4.5 222 user ratings

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Overview

Description Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically. Read more ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.7/5 96 user ratings
4.5/5 222 user ratings
Ratings Distribution
  • Excellent

    75.5%
  • Very Good

    21.6%
  • Average

    2.9%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    64.3%
  • Very Good

    27.2%
  • Average

    3%
  • Poor

    0%
  • Terrible

    5.5%
Review Summary
Not Available

Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $15.00 $15.00 per month

Premium Custom

Free Free

Pro $10.00 $10.00 per month

 
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View Detailed Pricing

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Vendor information

Company Details Located in: San Francisco, California Located in: San Francisco, California
Contact Details

Not available

https://chatfuel.com/

Not available

https://manychat.com/

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