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Bot Platforms Software

4.2 344 user ratings

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Bot Platforms Software

4.7 124 user ratings

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Overview

Description ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. Read more Botpress is a developer stack for creating open-source and enterprise chatbots to enhance the user experience for increased growth of your firm or business. It is made up of open developer tools for understanding text and automating intricate conversations. Botpress is specifically developed for developers to create high-quality virtual assistants and chatbots. It tests and fine-tunes the most up-to-date NLP models for domain-specific, contextual, and goal-oriented interactions. Their language understanding engine is not only the most powerful, but it is also the most user-friendly for programmers. When utilizing this open-source platform, there's no need to understand machine learning or fiddle with pipeline setup and hyper-parameters. It provides a simple training API route and a prediction API route, which is all the expertise you need while using Botpress. You can also implement in accordance with your data and security standards. Advanced analytics and reporting by Botpress additionally help in boosting performance. Despite the fact that Botpress is an open-source platform, "Botpress Enterprise" is geared to the demands of major businesses wanting to add value using AI. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.2/5 344 user ratings
4.7/5 124 user ratings
Rating Distribution
  • Excellent

    61.3%
  • Very Good

    20.1%
  • Average

    3.5%
  • Poor

    2%
  • Terrible

    13.1%
  • Excellent

    71%
  • Very Good

    26.6%
  • Average

    2.4%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Ease of Use, Extensive Integrations, Effective Automation, Comprehensive Features

    Limited Customization Options, Occasional Technical Issues, Facebook Dependency, Lack of Multi-language Support

    Extensive Integrations, Ease of Use, User Friendly Interface, Strong Community Support

    Occasional Bugs, Steep Learning Curve for Advanced Features, Limited Control Over Knowledge Base Answers, Slow Response Times at Times

Review Summary

Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing.

Botpress receives praise for its user-friendly interface, making chatbot development accessible to both non-coders and developers. Users appreciate its visual scripting, integration with AI technologies like ChatGPT, and extensive customization options. However, some users report a learning curve for beginners, particularly when navigating more complex features. While the community and support are generally lauded, concerns linger about response times and the availability of dedicated support options. Overall, users see Botpress as a valuable tool for creating engaging chatbots, but recognize the platform is still evolving and may require some coding expertise for advanced use cases.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $10.00 $10.00 per month

Botpress Individual Custom

Botpress Enterprise Custom

 
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Vendor information

Company Details Located in: San Francisco, California Located in: Quebec, Canada Founded in: 2016
Contact Details

Not available

https://manychat.com/

Not available

https://botpress.com/

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