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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more | Introducing Merren: the customer survey system that makes it possible for businesses of any size to stay connected with their customers and develop incredible solutions. In a tech landscape that is becoming increasingly demanding, Merren provides a groundbreaking way to survey customers, helping user to build better products and offerings than ever before. Merren gives you access to robust data that can be obtained quickly and easily through popular messaging apps like WhatsApp, Facebook, and Instagram Messenger. This gives customers the uniquely conversational experience they’re looking for – making surveys more enjoyable for participants and giving you quality, timely feedback. No longer do businesses have to rely on traditional methods of conducting surveys. With technology advancing all around us, Merren provides a modern option that is designed to help get ahead of competition when it comes to meeting customer needs and expectations. Despite its various powerful features, Merren is also exceptionally simple; this means can use it without being an expert in tech. The benefits speak for themselves: once implemented into workflow, Merren will provide valuable insights which allow to fine-tune everything from product design to customer support. There has never been an easier or more efficient way to serve base – so don’t miss out on this amazing opportunity! Read more |
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SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 5 Highly Rated # 10 Fastest Growing |
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Total Features |
17 Features
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8 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
SurveySparrow, a customer management software, receives overwhelmingly positive feedback from users across multiple review platforms. Reviewers consistently highlight its user-friendly interface, extensive customization options, and robust reporting capabilities as key strengths. SurveySparrow's ability to create visually appealing surveys and its seamless integration with various third-party applications are also frequently praised. Additionally, reviewers appreciate its affordable pricing plans and responsive customer support. Overall, SurveySparrow is highly recommended for businesses seeking a comprehensive and user-friendly customer management solution. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Basic (Personal) $19.00 $19.00 per month Premium (Personal) $29.00 $29.00 per month Business $99.00 $99.00 per month Enterprise $499.00 $499.00 per month Elite Custom CX Free Free CX Basic $99.00 $99.00 per month CX Premium $299.00 $299.00 per month CX Enterprise Custom 360 Assessments $79.00 $79.00 |
Startup $39.00 $49.00 per month Pro $79.00 $99.00 per month Business $159.00 $199.00 per month Enterprise Custom |
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
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Company Details | Located in: Palo Alto, California Founded in: 2017 | Located in: Dover, Delaware |
Contact Details |
+1 800-481-0410 https://surveysparrow.com/ |
+1 878-788-7688 https://merren.io/ |
Social Media Handles |
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