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TalkDesk

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dialer360 logo
Call Center Software

4.7 18 user ratings

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MagneticOne Mobile Call Tracker logo
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Overview

Description One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone. Read more Call Tracker is a smartphone software that transfers information about incoming and outgoing calls into CRM systems. If you make a lot of calls every day as part of your business, this is just what you need. All call data can be stored in one place the CRM system.The programme allows users to keep track of the length and number of calls they make to each contact, add comments and audio notes to the call log, and define call monitoring rules. It also allows you to work with specific Contacts or Leads, allowing you to create and amend information, assign tasks, and plan meetings, among other things.Some of the interesting features of MagneticOne Mobile Call Tracker are, calls are sent from your call log to CRM. Make a schedule for calls, tasks, and deals, and set a reminder for them. Save calls immediately after you hang up or at any time thereafter. Create your own call tracking rules to make the procedure more convenient and efficient. Add text and voice notes to make sure you don't forget anything crucial. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    73%
  • Momentum
    62%
  • Popularity
    71%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

Features

Total Features
7 Features
2 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Concurrency Support Allows you to manage multiple calls concurrently
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 4 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Concurrency Support Allows you to manage multiple calls concurrently
      IVR Support Interactive voice recognition routes the caller to the right agent
      Inbound Call Center Allows you to receive an incoming call from customers
      Outbound Call Center Allows your agent to make outgoing calls
      Predictive Dialer Automatically dials to list of phone numbers
      Progressive Dialer Auto dials and connects agents to calls answered by live persons
      Queue Management (Calls) Allows you to control call queues and distributes call equally

    Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.7/5 18 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      73.7%
    • Very Good

      26.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $3.99. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Dialer360 Others

    Voice Broadcasting (VB360) Others

    VoIP360 (VoIP Credit) Others

    Trial Free

    Professional Plan $34.99 $34.99 per year

    Starter Plan $3.99 $3.99 per month

    Basic Plan $10.99 $10.99

    Advanced Plan $19.99 $19.99

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
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    Videos Video Thumbnail
    + 1 More
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    Vendor information

    Company Details Located in: United Kingdom

    Not available

    Contact Details

    (+44) 2037696777

    http://www.dialer360.com/dialer360/

    Not available

    https://calltracker.magneticonemobile.com/ct/

    Social Media Handles

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