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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Little SaaS Communication logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Simplydesk logo
Help Desk Software

4.8 5 user ratings

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Featured

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuperOps RMM logo
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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshdesk logo

Freshdesk

Help Desk Software

4.5 3,988 user ratings

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Overview

Description Little SaaS Communication is an all-in-one team collaborative platform designed to streamline processes and unify data for quick resolution of conference-related tasks. This platform makes it easier than ever for teams to work together efficiently, ensuring everyone remains on the same page. By integrating various communication channels into one interface, it reduces the need for switching between multiple apps, saving time and reducing errors. With its intuitive design, Communication supports seamless file sharing, real-time messaging, and video conferencing, making remote collaboration feel as effective as in-person meetings. Teams can quickly assign tasks, track progress, and share updates, ensuring nothing falls through the cracks. Built with the user in mind, the platform is easy to navigate, even for those who aren’t tech-savvy. This makes it ideal for businesses of all sizes looking to enhance productivity and foster better teamwork. By resolving conference issues swiftly, Communication allows teams to focus on what truly matters—creating content and growing their brand. Experience a new level of efficiency and collaboration with Communication, supportive partner in achieving seamless team interactions. Read more Servicedesk, IT Asset Management & Network Inventory, Movable Asset Management & Physical Inventory. SaaS pricing includes hosting, backups, updates and email assistance. Hosting in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management, Physical inventory modules would be €43/month, billed annually. Discount according to quantity. Equipment and labels not included Read more SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $30.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    69%
  • Momentum
    61%
  • Popularity
    77%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    71%
  • Momentum
    63%
  • Popularity
    75%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    79%
  • Momentum
    73%
  • Popularity
    87%
SaaSworthy Awards
Not Available
Not Available
Not Available
# 1 Most Worthy # 1 Most Popular

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 18 user ratings
4.8/5 5 user ratings
Not Available
4.5/5 3,988 user ratings
Rating Distribution
  • Excellent

    61.1%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    5.6%
  • Excellent

    80%
  • Very Good

    20%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
  • Excellent

    63.6%
  • Very Good

    27.9%
  • Average

    3.6%
  • Poor

    1.3%
  • Terrible

    3.6%
User Sentiments
    Not Available
    Not Available
    Not Available

    User-Friendly Interface, Extensive Customizations, Robust Ticketing System, Excellent Customer Support

    Limited Reporting Functionality, Occasional Software Glitches, Mobile Application Limitations, Confusing Navigation/Menu System

Review Summary
Not Available
Not Available
Not Available

Overall, reviewers praise Freshdesk's user-friendly interface, ease of use, customization options, and robust features. They find it suitable for businesses of all sizes and appreciate its ticketing system, reporting capabilities, and integrations with other tools. However, some users mention occasional glitches, limited automation capabilities, and challenges with handling complex customer queries. Additionally, a few reviewers express concerns about the pricing structure and suggest improvements in customer support responsiveness.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $30.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Startup Free

Growth $30.00 $30.00 per month

Business $90.00 $90.00 per month

Custom Custom

Basic Helpdesk Others

SimplyAsset Custom

Advanced Helpdesk Others

Standard $79.00 $89.00 per user / month

Pro $99.00 $119.00 per user / month

Super $129.00 $149.00 per user / month

Free Free

Growth $15.00 $18.00 per month

Pro $49.00 $59.00 per month

Pro + AI Copilot $78.00 $94.00 per month

Enterprise $79.00 $95.00 per month

Growth (Freshdesk Omni) $29.00 $35.00 per month

Pro (Freshdesk Omni) $69.00 $83.00 per month

Enterprise (Freshdesk Omni) $109.00 $131.00 per month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Newark, Delaware - 19702 Founded in: 2018 Located in: Lyon, France Founded in: 1994 Located in: Claymont, Delaware Founded in: 2020 Located in: San Bruno, California Founded in: 2010
Contact Details

Not available

https://littlesaas.com/communication

+33 47200992

https://www.simplydesk.com

+1 628-270-9924

https://superops.ai/rmm

+1 (866) 832-3090

https://www.freshworks.com/freshdesk/

Social Media Handles

Not available

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