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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant logo
POS Software

4 1,424 user ratings

View Details

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sapaad logo
POS Software

4.8 65 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Petpooja logo
POS Software

4.7 33 user ratings

View Details
Featured

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed Retail logo

Lightspeed Retail

POS Software

4.6 134 user ratings

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Overview

Description After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more Sapaad is a cloud-based Point-of-sale and delivery management system for restaurants. It allows owners to have greater control and visibility over all aspects of their business, like sales trends or staff performance. The platform is scalable to suit the needs of small cafes and multi-chain restaurants, whether online or dine-in. It takes care of the entire setup, from sign-up to taking orders. This cloud-based system eliminates the need for expensive servers or IT contracts. The Offline Mode uses the latest web technologies to keep restaurants functioning even without the internet. Sapaad is compatible with all devices, so owners don’t need to invest in proprietary hardware. Restaurant owners can manage their back-office and inventory through features like recipe management, food costing, and inventory reporting. They can also control their CRM and Home Deliveries by boosting customer engagement, providing delivery assistants, simplifying phone orders, and easily tracking deliveries. Some useful features include a kitchen display system, integration with 3rd party partners, and food ordering platforms. Sapaad integrates with leading online food delivery partners, including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats, and Logistics/Delivery Partner Lalamove, Quiqup, Lyve, and more. Read more Petpooja is a smart, sleek, and efficient platform to manage and grow your restaurant business. It is a user-friendly Point-of-Sale (POS) system that controls a restaurant’s end-to-end needs from online payments and inventories to KOTs. Users can pick and choose those services and products they need to manage, thus growing while being seamlessly integrated with PoS. The platform manages front-end operations like the restaurant’s online ordering widget, feedback session, information kiosk, and a virtual wallet. Restaurants can also manage back-end operations such as Queue Management, KDS, Captain Ordering App, and Token Management. Integrations to ERP, Payments, Aggregators, and loans can also be managed. Petpooja also offers advanced products like Delivery Dispatch Drive, Waiter Calling, and FoodBOT/Robot, optimizing the restaurant operations. The Restaurant Management POS of this platform is built for all types of restaurant such as cafes, cloud kitchens, food trucks, dessert shops, bakeries, pubs and bars, dine-ins, and QSR. Petpooja also works like an e-commerce platform wherein restaurants can buy/sell their equipment, furniture or even franchisee. Read more Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more
Pricing Options
  • Free Trial Available
  • Starts at $189.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $53.99.
  • Free Trial Not Available
  • Free Trial Available
  • Starts at $89.0.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    92%
  • Momentum
    62%
  • Popularity
    79%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    78%
  • Momentum
    68%
  • Popularity
    88%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    77%
  • Momentum
    68%
  • Popularity
    91%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    69%
  • Popularity
    68%
SaaSworthy Awards # 12 Highly Rated # 7 Fastest Growing # 20 Most Popular # 14 Fastest Growing # 4 Most Popular # 7 Highly Rated # 3 Fastest Growing

Features

Total Features
15 Features
11 Features
12 Features
15 Features
Common Features for All
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Electronic Payments Enables seamless electronic payment processing for your goods and services.
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Multi-Location Helps to manage business affairs across multiple sales channel
    Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 12 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Electronic Payments Enables seamless electronic payment processing for your goods and services.
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-Location Helps to manage business affairs across multiple sales channel
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 8 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Electronic Payments Enables seamless electronic payment processing for your goods and services.
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-Location Helps to manage business affairs across multiple sales channel
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 9 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Electronic Payments Enables seamless electronic payment processing for your goods and services.
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-Location Helps to manage business affairs across multiple sales channel
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 12 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4/5 1,424 user ratings
    4.8/5 65 user ratings
    4.7/5 33 user ratings
    4.6/5 134 user ratings
    Rating Distribution
    • Excellent

      71.1%
    • Very Good

      5%
    • Average

      0.9%
    • Poor

      2.1%
    • Terrible

      20.9%
    • Excellent

      83.1%
    • Very Good

      12.3%
    • Average

      3.1%
    • Poor

      0%
    • Terrible

      1.5%
    • Excellent

      81.8%
    • Very Good

      15.2%
    • Average

      0%
    • Poor

      0%
    • Terrible

      3%
    • Excellent

      68.7%
    • Very Good

      28.4%
    • Average

      0%
    • Poor

      0%
    • Terrible

      3%
    User Sentiments

      User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting

      Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing

      Ease of use, Cloud-based System, Excellent Customer Support, Comprehensive Restaurant Management

      Limited Third-Party Integrations, Touch Screen Sensitivity, Limited Inventory Management Features, Lack of Floor Plan Creation

      Not Available

      Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service

      Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality

    Review Summary

    Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.

    Overall, users appreciate Sapaad's intuitive interface, customizable dashboards, and robust reporting capabilities. They find it easy to use and highly configurable, allowing them to tailor it to their specific needs. The platform's ability to integrate with various systems and automate processes is also praised. However, some users have reported occasional glitches and slowdowns, particularly during peak usage times. Additionally, the pricing structure has been a concern for some, as it can be perceived as expensive for small businesses or those with limited budgets.

    Not Available

    Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $189.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $53.99.
    • Free Trial Not Available
    • Free Trial Available
    • Starts at $89.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Essential $189.00 $189.00 per month

    Premium $399.00 $399.00 per month

    Enterprise Custom

    Sapaad $53.99 $58.99 per month

    Petpooja Others

    Basic $89.00 $109.00 per month

    Core $149.00 $179.00 per month

    Plus $289.00 $339.00 per month

     
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    Screenshots & Videos

    Screenshots Customers
    + 5 More
    Order progress
    + 18 More
    Not Available Retail
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail Video Thumbnail
    + 2 More
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    + 2 More

    Vendor information

    Company Details Located in: Montreal, Canada Located in: Singapore, Singapore Founded in: 2015 Located in: Ahmedabad, India Founded in: 2011 Located in: Montreal, Canada
    Contact Details

    +1-514-907-1801

    https://www.lightspeedhq.com/restaurant/

    Not available

    https://www.sapaad.com/

    Not available

    https://www.petpooja.com/

    +1 514-907-1801

    https://www.lightspeedhq.com/pos/retail/

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