Kintaba vs Squirro Service Insights Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kintaba

Incident Management Software

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squirro Service Insights

Incident Management Software

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Overview

Description

Kintaba is the easiest way to implement full lifecycle modern incident management for the entire company. Instant chat, automated event tracking, automated IMOC on call rotations, included postmortem templates, auto-scheduling, and more. Read more

Squirro’s Service Insights solution collects and analyses data across multiple sources, including service desks and configuration databases, to provide a real-time view of what really happened. All of this creates a seamless, and bespoke insights experience that helps everyone in the organization save time. Read more

Pricing Options

Free Trial Available
Starts at $99.0. Offers Custom plan.

Free Trial Not Available
Squirro Service Insights Offers Custom plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

62%
Popularity

77%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

60%
Momentum

63%
Popularity

62%

Features

Total Features	5 Features	5 Features
Common Features for All	Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less	Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Pricing

Pricing Options	Free Trial Available Starts at $99.0. Offers Custom plan.	Free Trial Not Available Squirro Service Insights Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic $99.00 $125.00 per month Advanced $999.00 $999.00 per month Enterprise $5,000.00 $5,000.00 per month Custom Custom	Squirro Service Insights Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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