Contact At Once vs IVCbox Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Contact At Once

Live Chat Software

4.6 90 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IVCbox

Live Chat Software

5 7 user ratings

Start Free Trial

Overview

Description

Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective. Read more

IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. Read more

Pricing Options

Free Trial Available
Starts at $475.0. Offers Custom plan.

Free Trial Available
Starts at $25.0. Offers Free-forever plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

67%
Momentum

60%
Popularity

76%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

60%
Momentum

60%
Popularity

60%

Features

Total Features	10 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 7 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.6/5 90 user ratings	5/5 7 user ratings
Ratings Distribution	Excellent 71.8% Very Good 15.5% Average 10.9% Poor 0.9% Terrible 0.9%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $475.0. Offers Custom plan.	Free Trial Available Starts at $25.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Pro Unlimited $1,100.00 $1,100.00 per month Pro 75 $675.00 $675.00 per month Pro 25 $475.00 $475.00 per month Enterprise Custom	Basic Free Pro $25.00 $25.00 per month Team $39.00 $39.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.6 Based on 2594 Ratings Contact At Once Vs LiveChat Smartchat Contact At Once Vs Smartchat ChatFlow247 5 Based on 1 Ratings Contact At Once Vs ChatFlow247 LiveEngage 3.9 Based on 435 Ratings Contact At Once Vs LiveEngage Let's Connect Contact At Once Vs Let's Connect	ChatAndBot LiveChat 4.6 Based on 2594 Ratings IVCbox Vs LiveChat Let's Connect IVCbox Vs Let's Connect Provide Support 4.6 Based on 126 Ratings IVCbox Vs Provide Support ChatBot 4.6 Based on 57 Ratings
	View All Contact At Once Alternatives	View All IVCbox Alternatives