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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. Read more | MonkeyLearn is a text analysis software that automates business workflows to save hours of manual data processing with the help of machine learning capabilities. It provides an easy to understand and user-friendly graphical interface where users can create custom text classification and extraction analysis. This is possible by utilizing machine learning models like topic detection, sentiment analysis, keyword extraction, and so on. Actionable data from raw texts like webpages, chats, emails, tweets, and documents can be rapidly extracted and classified. The key value proposition is that the platform can be easily integrated with hundreds of applications without coding and assistance of a data scientist or developer. The integration can be through its SDKs and open APIs, Zapier, Google Sheets, Rapidminer or Zendesk. Also, product roadmap can be infused with insights from product reviews, customer conversations, NPS, and surveys. Users can also automate routing and ticket tagging to boost the productivity of support teams. Read more |
Pricing Options |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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8 Features
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Common Features for All |
Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Geospatial Analysis
Import-Export Option
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Geospatial Analysis
Import-Export Option
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Core cx Custom Enterprise Custom Custom Custom |
Team $299.00 $299.00 per month Business Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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+ 3 More
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Videos |
+ 1 More
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Company Details | Located in: Utah, U.S.A. | Located in: San Francisco, California |
Contact Details |
1-800-530-4251 https://www.inmoment.com/ |
Not available https://monkeylearn.com/ |
Social Media Handles |
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Not available |
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