iFlyChat vs Sirena Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iFlyChat

Live Chat Software

5 5 user ratings

Start Free Trial

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sirena

Live Chat Software

3.9 25 user ratings

Start Free Trial

Overview

Description

iFlyChat is a product company which aims to develop products/software, helping businesses to reach potential customers and giving them Wings to Fly. These products will be aimed at increasing interactions between users of the website, thereby enhancing user experience. This interaction could occur among different users of a website or between potential customers visiting a website and the website support team. Read more

Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp. Read more

Pricing Options

Free Trial Available
Starts at $17.0. Offers Free-forever and Custom plan.

Free Trial Not Available
Starts at $99.0.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%
Reviews

64%
Momentum

60%
Popularity

71%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

70%
Momentum

64%
Popularity

75%

Features

Total Features	4 Features	6 Features
Common Features for All	Call Me Option Allows your visitors to speak to your agents directly over the phone Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Call Me Option Allows your visitors to speak to your agents directly over the phone Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	5/5 5 user ratings	3.9/5 25 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 44% Very Good 24% Average 20% Poor 0% Terrible 12%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $17.0. Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $99.0.
Pricing Plans Monthly Plans Annual Plans	Lite Free Basic $17.00 $19.00 per month Professional $44.00 $49.00 per month Business $89.00 $99.00 per month Enterprise Custom	Basic $99.00 $99.00 per month Pro $299.00 $299.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.6 Based on 2594 Ratings iFlyChat Vs LiveChat Let's Connect iFlyChat Vs Let's Connect Smartchat iFlyChat Vs Smartchat Lime Talk 4.9 Based on 21 Ratings iFlyChat Vs Lime Talk Channel.io 4.9 Based on 13 Ratings iFlyChat Vs Channel.io	Video Service Desk Zendesk Chat 4.5 Based on 541 Ratings Sirena Vs Zendesk Chat Smartchat Sirena Vs Smartchat ZoomInfo Chat Sirena Vs ZoomInfo Chat JivoChat 4.2 Based on 146 Ratings Sirena Vs JivoChat
	View All iFlyChat Alternatives	View All Sirena Alternatives