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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Freshchat
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Description | goMoxie software is a customer guidance platform used to manage business with targeted messaging. The software offers Proactive Chat to engage customers to increase conversion rates. Collaborate with your team and can support customers with native languages. Measure performance of chat session with ROI to automate workflows. Small, Medium companies make use of the software. Read more | Helpello improves the customer's self-support experience, using knowledge to turn on website visitors into customers, and customers into happy customers. It provides super-powered, 24/7 customer assistant. It is integrated with popular tools like shopify, woocommerce, wordpress and tawk.to. Read more | Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. Read more |
Pricing Options |
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SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 1 Highly Rated # 8 Fastest Growing |
Total Features |
7 Features
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4 Features
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8 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-friendly Interface, Extensive Integrations, Efficient Customer Support, Effective Chatbot Functionality Occasional Software Glitches, Mobile App Limitations, Limited Customization Options, Inconsistent Support Response Times |
Review Summary |
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Freshchat is generally well-received by users, with many praising its ease of use, intuitive interface, and helpful features. It is particularly lauded for its live chat functionality, which allows businesses to engage with customers in real-time, and for its robust reporting and analytics capabilities, which provide valuable insights into customer interactions. Additionally, Freshchat's integration with other popular business tools, such as Salesforce and Zendesk, is seen as a major advantage. However, some users have reported occasional technical glitches and a lack of customization options, which could be improved in future versions of the software. Overall, Freshchat is a reliable and user-friendly customer service solution that is highly appreciated by businesses looking to enhance their customer engagement and provide real-time support. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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goMoxie Custom |
Starter $15.00 $25.00 per month Business $45.00 $60.00 per month Enterprise Custom |
Free (Messaging) Free Growth (Messaging) $15.00 $18.00 per user / month Pro (Messaging) $39.00 $47.00 per user / month Enterprise (Messaging) $69.00 $83.00 per user / month Growth Omnichannel $29.00 $35.00 per user / month Pro Omnichannel $59.00 $71.00 per user / month Enterprise Omnichannel $99.00 $119.00 per user / month |
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View Detailed Pricing
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Screenshots | Not Available | Not Available |
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Videos |
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Company Details | Located in: San Bruno, CA Founded in: 2006 |
Not available |
Located in: San Mateo, CA |
Contact Details |
+1-800-474-1149 https://www.gomoxie.com/ |
Not available https://www.helpello.com/ |
+1 650 513 0514 https://www.freshworks.com/live-chat-software/ |
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