Zendesk Sunshine vs HighLevel Comparison

Zendesk Sunshine

No-Code Development Platforms Sof...

4.3 59 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HighLevel

CRM Software

4.8 777 user ratings

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Overview

Description	Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more	HighLevel is on a mission to propel agencies and professionals in numerous industries beyond their benchmarks for success by enhancing automation, improving communication, and fostering scalable growth in a user-friendly manner. The AI-powered all-in-one platform is at the core—crafted for sales, marketing, CRM, and more. They offer a white-labeled version for branding, strengthening market positions, and maximizing profitability. HighLevel leaves an indelible mark on the tech community, the SaaS industry, and a diverse clientele. Initiatives like online communities underscore their commitment to knowledge sharing, collaboration, and industry empowerment. Beyond software, the comprehensive support includes accessible virtual meetings via video call and a wealth of resources, ensuring the customers succeed and excel. At HighLevel, they are not just shaping the future of marketing, SaaS, and more; they are collaboratively empowering success—one innovative solution at a time. Read more
Pricing Options	Free Trial Available Zendesk Sunshine Offers Custom plan.	Free Trial Available Starts at $97.0.
SW Score & Breakdown		89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 60% Momentum 84% Popularity 90%
SaaSworthy Awards	Not Available	# 4 Fastest Growing # 9 Fastest Growing

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 59 user ratings	4.8/5 777 user ratings
Rating Distribution	Excellent 47.5% Very Good 33.9% Average 16.9% Poor 0% Terrible 1.7%	Excellent 92.1% Very Good 3% Average 0.9% Poor 0.6% Terrible 3.3%
User Sentiments	Not Available
Review Summary	Not Available	Review Summary: HighLevel is generally well-received by users, earning praise for its ease of use, comprehensive features, and helpful customer support. Many users appreciate its user-friendly interface, drag-and-drop functionality, and extensive customization options. They also value its integrated features such as CRM, email marketing, and sales funnels, which streamline business processes and improve efficiency. However, some users mention occasional technical glitches and a learning curve for some advanced features. Overall, HighLevel is considered a robust and reliable platform for businesses seeking an all-in-one solution to manage their sales and marketing operations.
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Pricing

Pricing Options	Free Trial Available Zendesk Sunshine Offers Custom plan.	Free Trial Available Starts at $97.0.
Pricing Plans Monthly Plans Annual Plans	Zendesk Sunshine Custom	Starter $97.00 $97.00 per month Unlimited $297.00 $297.00 per month
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Alternatives

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	View All Zendesk Sunshine Alternatives	View All HighLevel Alternatives