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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Fieldaware cloud-hosted field service management software is highly integrated and very user-friendly. The software comes with robust analytics to make necessary analysis for reaching informed decisions faster. This can streamline all your field service operation. It is highly compatible with and can run on iOS, Windows, Android apps etc. It is very flexible and is open to customization. Instant & accurate invoicing as well as cost analysis are possible. It features open API architecture that make it a cost-effective choice. Users of Fieldaware can enjoy automatic recording of work, document management, job scheduling, on-site signing off, robust reporting, and invoicing facilities. Read more | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 6 Most Searched | # 10 Fastest Growing # 3 Most Popular |
| Total Features |
11 Features
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7 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| Review Summary |
Not Available
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Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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FieldAware Custom |
mHelpDesk Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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Not Available |
| Videos |
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+ 2 More
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| Company Details | Located in: Plano, Texas | Located in: Fairfax, Virginia Founded in: 2009 |
| Contact Details |
800-935-0736 https://www.fieldaware.com/ |
888-558-6275 https://www.mhelpdesk.com/ |
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