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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more | "Feedback Rocket" is a powerful tool designed to help businesses streamline their feedback collection process. It offers a flexible development environment while ensuring top-notch security during production. With an allowed list of origin domains, users can prevent any unauthorized access and misuse of the API key, giving them peace of mind knowing the data is always safe. The feedback collection process is critical for businesses looking to improve their products and services continuously. However, security concerns can often hinder progress, causing delays and even loss of data. "Feedback Rocket" eliminates these worries by providing a robust security framework that ensures the protection of the API key at all times. In addition, "Feedback Rocket" is also flexible during the development phase, allowing for easy integration with the existing systems. This feature ensures that your team can work seamlessly and efficiently while collecting valuable feedback from the customers. Overall, "Feedback Rocket" offers a complete feedback collection solution that is both secure and flexible, making it an ideal tool for businesses looking to enhance their customer experience and product offerings. Read more |
Pricing Options |
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SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 5 Highly Rated # 10 Fastest Growing |
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Total Features |
17 Features
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3 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities |
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Review Summary |
Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Basic (Personal) $19.00 $19.00 per month Premium (Personal) $29.00 $29.00 per month Business $99.00 $99.00 per month Enterprise $499.00 $499.00 per month Elite Custom CX Free Free CX Basic $99.00 $99.00 per month CX Premium $299.00 $299.00 per month CX Enterprise Custom 360 Assessments $79.00 $79.00 |
Single Site $9.00 $9.00 per month Multi Site $19.00 $19.00 per year |
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
+ 5 More
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Company Details | Located in: Palo Alto, California Founded in: 2017 |
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Contact Details |
+1 800-481-0410 https://surveysparrow.com/ |
Not available https://www.feedbackrocket.io |
Social Media Handles |
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