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SurveyMonkey

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyRock logo
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Feedback Rocket logo
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Overview

Description SurveyRock helps to get started quickly using one of many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if users already know what they want to say, just started adding questions. Choose from our numerous question types, including multiple-choice, rating, matrix, image, ranking, and more. Finally, select a survey theme that fits the brand or just go with our default elegant, classic style. They also offer the option to show the survey from right-to-left (RTL) for the clients who speak Arabic, Hebrew, Persian, Urdu, and others. Read more "Feedback Rocket" is a powerful tool designed to help businesses streamline their feedback collection process. It offers a flexible development environment while ensuring top-notch security during production. With an allowed list of origin domains, users can prevent any unauthorized access and misuse of the API key, giving them peace of mind knowing the data is always safe. The feedback collection process is critical for businesses looking to improve their products and services continuously. However, security concerns can often hinder progress, causing delays and even loss of data. "Feedback Rocket" eliminates these worries by providing a robust security framework that ensures the protection of the API key at all times. In addition, "Feedback Rocket" is also flexible during the development phase, allowing for easy integration with the existing systems. This feature ensures that your team can work seamlessly and efficiently while collecting valuable feedback from the customers. Overall, "Feedback Rocket" offers a complete feedback collection solution that is both secure and flexible, making it an ideal tool for businesses looking to enhance their customer experience and product offerings. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $13.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $9.0.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    75%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    68%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

Features

Total Features
12 Features
3 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 9 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 80 user ratings
    Not Available
    Rating Distribution
    • Excellent

      61.3%
    • Very Good

      33.8%
    • Average

      3.8%
    • Poor

      0%
    • Terrible

      1.3%
    Not Available
    User Sentiments

      User-Friendly Interface, Variety of Question Types, Customizable Templates, Multilingual Support

      Limited Integration Options, Limited Customization of Reports, Limited Features in Free Plan, Mobile Responsiveness

      Not Available
    Review Summary

    SurveyRock users praise its user-friendly interface, customizable surveys, and robust reporting capabilities. They appreciate the drag-and-drop survey builder, which allows for easy creation of complex surveys. Additionally, users find the ability to personalize surveys with custom branding and themes to be a valuable feature. SurveyRock's reporting functionality is also highly regarded, with users highlighting the ability to generate detailed reports and analyze data in various formats. However, some users have reported occasional technical glitches and limited customer support options.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $13.0. Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $9.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Premium $13.00 $15.00 per month

    Business $17.00 $20.00 per user / month

    Enterprise $42.00 $50.00 per user / month

    Single Site $9.00 $9.00 per month

    Multi Site $19.00 $19.00 per year

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Design Survey screenshot
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Founded in: 2011

    Not available

    Contact Details

    Not available

    https://www.surveyrock.com/home/

    Not available

    https://www.feedbackrocket.io

    Social Media Handles

    Not available

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