SurveyLab vs eNPS Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLab

NPS Software

4.8 86 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eNPS

NPS Software

4.7 3 user ratings

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Overview

Description

SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use SurveyLab to gain meaningful information of any one or all of these aspects of business operations. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires. It is the perfect research tools for big corporations, small companies as well as individual professionals. Read more

eNPS is a net promoter score collecting system designed specifically for gathering eNPS surveys. It enables you to send eNPS surveys to your employees by text message or email on a monthly or quarterly basis. eNPS ratings can be filtered by location, department, and management and you can send them as a text message or an email attachment. With eNPS, you can schedule surveys to be sent out to employees and maintain complete anonymity while conducting surveys. The answers to the surveys are provided on a scale of 0 to 10, with 0 indicating severe improbability and 10 indicating extreme probability. You can send a totally anonymous eNPS survey to any group of your workers at a regular period that you select. You can then see a lucrative trend and forecast expensive churn before it starts. You can also use eNPS to receive a fast and automated read on how your employees are feeling. Additionally, you can search, create, list, and deactivate your workers using the platform’s API that employs token-based validation and is very easy to use. Read more

Pricing Options

Free Trial Available
Starts at $40.0. Offers Custom plan.

Free Trial Available
Starts at $29.0.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

85%
Momentum

62%
Popularity

81%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

67%
Momentum

60%
Popularity

66%

Features

Total Features	0 Features	11 Features
Common Features for All	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Employee NPS Helps to measure employee engagement and loyalty towards a business Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Third-party Integration Offers synchronization with third-party applications	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Employee NPS Helps to measure employee engagement and loyalty towards a business Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Third-party Integration Offers synchronization with third-party applications + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.8/5 86 user ratings	4.7/5 3 user ratings
Ratings Distribution	Excellent 77.4% Very Good 21.7% Average 0.9% Poor 0% Terrible 0%	Excellent 66.7% Very Good 33.3% Average 0% Poor 0% Terrible 0%
Review Summary	Users praise MySurveyLab for its user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, even for those with limited technical expertise. Survey creation is a breeze with its intuitive drag-and-drop interface and extensive template library. Users appreciate the wide range of question types, customization options, and the ability to conduct surveys in multiple languages. Customer support is responsive and helpful, ensuring a smooth experience. While some users mention occasional glitches, the overall sentiment is overwhelmingly positive, highlighting MySurveyLab as a reliable and user-centric survey solution.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $40.0. Offers Custom plan.	Free Trial Available Starts at $29.0.
Pricing Plans Monthly Plans Annual Plans	Starter $40.00 $49.00 per month Advanced $82.00 $99.00 per month Professional $207.00 $249.00 per month Enterprise Custom	Basic $29.00 $29.00 per month Standard $99.00 $99.00 per month Pro $349.00 $349.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	HockeyStack Surveys SurveyLab Vs HockeyStack Surveys UserSpeaks 5 Based on 1 Ratings SurveyLab Vs UserSpeaks Promoter Ninja 4.8 Based on 4 Ratings SurveyLab Vs Promoter Ninja FeedbackLink SurveyLab Vs FeedbackLink GrowthScore 4 Based on 1 Ratings SurveyLab Vs GrowthScore	GrowthScore 4 Based on 1 Ratings eNPS Vs GrowthScore Promoter Ninja 4.8 Based on 4 Ratings eNPS Vs Promoter Ninja SoluCX eNPS Vs SoluCX SatisMeter 4.8 Based on 42 Ratings eNPS Vs SatisMeter Retently 4.9 Based on 65 Ratings
	View All SurveyLab Alternatives	View All eNPS Alternatives