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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLab logo
NPS Software

4.8 86 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HockeyStack Surveys logo
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Overview

Description SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use SurveyLab to gain meaningful information of any one or all of these aspects of business operations. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires. It is the perfect research tools for big corporations, small companies as well as individual professionals. Read more HockeyStack Surveys software is a platform used to connect qualitative & quantitative data by creating surveys. The software offers tools to connect account and analyze your survey in minutes. Get responses and analyze their sessions to automate workflows. Marketers, Small, Medium companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $40.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $19.0. Offers Free-forever plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    85%
  • Momentum
    62%
  • Popularity
    81%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    61%

Features

Total Features
0 Features
7 Features
Common Features for All
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.8/5 86 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      77.4%
    • Very Good

      21.7%
    • Average

      0.9%
    • Poor

      0%
    • Terrible

      0%
    Not Available
    Review Summary

    Users praise MySurveyLab for its user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, even for those with limited technical expertise. Survey creation is a breeze with its intuitive drag-and-drop interface and extensive template library. Users appreciate the wide range of question types, customization options, and the ability to conduct surveys in multiple languages. Customer support is responsive and helpful, ensuring a smooth experience. While some users mention occasional glitches, the overall sentiment is overwhelmingly positive, highlighting MySurveyLab as a reliable and user-centric survey solution.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $40.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $19.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $40.00 $49.00 per month

    Advanced $82.00 $99.00 per month

    Professional $207.00 $249.00 per month

    Enterprise Custom

    Free Free

    PRO $19.00 $19.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: Warsaw, Poland Founded in: 2009 Located in: Frankfurt, DE
    Contact Details

    Not available

    https://www.surveylab.com/

    Not available

    https://hockeystack.com/surveys/

    Social Media Handles

    Not available

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