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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more | Discuss.io is a people experience platform that helps companies to transform their customers’ experiences into insights. This enables companies to make informed strategies and smart decisions faster. Discuss.io comes with pre-session features that drive efficiency. It also offers unique ways to engage with customers, capture their best moments and automate insights. A team of professionals comes with Discuss.io that gives its standard support to users with everything, right from training resources to tech help and more. The platform enables companies in concept and product development with faster innovation. With its messaging features, users can start ads and campaigns to amplify their efforts. They can even make their competitors’ assessments in order to identify their own advantages and discover new ways to win more deals. Finally, it also makes it easier for users to understand their customers' changing POVs, and their unmet needs and think of new ideas to fulfil them. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing |
Not Available
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Total Features |
9 Features
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6 Features
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Common Features for All |
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom |
Discuss.io Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Not Available |
Videos |
+ 4 More
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+ 2 More
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Company Details | Located in: Palo Alto, California Founded in: 2013 | Located in: Seattle, Washington Founded in: 2012 |
Contact Details |
Not available https://lookback.io/ |
+1.866.557.6716 https://www.discuss.io/ |
Social Media Handles |
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