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| Description | VCC Live is a Contact Center Operations Software, helps the team can make and receive phone Calls, SMS, Emails and chat messages. Use the software to easily set up and manage automatic call distribution based on agents’ skills. They can use the current numbers, or they can provide you with numbers from 60 countries. Get an overview of all previous conversations and bring more context to the customer experience. Integrate the CRM via API for a more holistic view. Read more | DCDial is an advanced calling and messaging software for business organisations to establish seamless connections with the world. The software requires no hardware basics for setting up and can be directly used for connecting to customers without much ado. Business calls work better when potential clients are supplied with the information they require. Thus, integrating these calls with relevant CRM systems, sales & marketing solutions and other essential applications only make them more efficient and productive. DCDial also encourages boosting engagement by connecting agents with live customers, with significantly higher closing rates. It even helps in sending personalised text and voice messages to a large number of customers within minutes. Thus, seamless communication in a very short duration is what the clients can blindly rely on while using DCDial. Further, these communication campaigns and agent metrics can be monitored in real-time to divert the focus on making measurable improvements and thus, increase revenue. The payments are all collected categorically with built-in automated payment capabilities. Read more |
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Users generally praise VCC Live for its robust features, ease of use, and excellent customer support. Reviewers commend its comprehensive functionality, including customizable dashboards, call monitoring, and real-time analytics, which provide valuable insights into agent performance and customer interactions. Users appreciate its user-friendly interface, with intuitive navigation and straightforward reporting, making it accessible to users of all skill levels. Additionally, VCC Live's customer support team receives consistent praise for their responsiveness, expertise, and willingness to go the extra mile. |
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Standard $50.00 $60.00 per month Professional $70.00 $85.00 per month Multichannel $85.00 $105.00 per month Premium Custom |
On Demand Others Basic $79.00 $99.00 per month Startup $239.00 $299.00 per month Grow $719.00 $899.00 per month Pro $1,199.00 $1,499.00 per month |
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View Detailed Pricing
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| Company Details | Located in: Budapest, Hungary | Located in: Atlanta, Georgia Founded in: 2012 |
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+36 1 999-7400 https://vcc.live/call-center |
+1 404-410-2700 https://www.dcdial.com/ |
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