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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Welcome to Review Spike, the ultimate solution for businesses looking to elevate their online reputation and attract new clients. This platform is designed to harness the power of positive customer feedback and convert it into tangible growth for their brand. In a competitive marketplace, standing out is crucial, and that’s where Review Spike comes in. This in-depth resources offer actionable strategies, industry insights, and expert tips to help boost their reputation and draw in new customers. Whether they're just starting out or looking to take their business to the next level, Review Spike has the tools and knowledge to support their journey. Don’t just take this word for it explore the success stories of this clients who have experienced first-hand the transformative power of Review Spike. From increased growth to enhanced reputation and higher client satisfaction, their testimonials speak volumes about the impact of this dedicated service. Unlock their business’s full potential with Review Spike. Get more reviews, build a better reputation, attract new customers, and retain existing ones for continued revenue growth. Let Review Spike be their partner in success, guiding they towards a brighter future in the digital world. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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4 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Free Free Premium Others |
View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings |
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Videos |
+ 2 More
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Company Details | Located in: Berlin, Germany |
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Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
Not available https://reviewspike.com/ |
Social Media Handles |
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