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Customer Success Software

4.5 36 user ratings

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Customer Success Software

4.8 514 user ratings

Start Free Trial

Overview

Description Froged is a behavioral messaging software that can help users perfect their business by finding a pool of happy customers. With the help of this software, one can easily find out what is more important for each customer and move on to provide better support to them. The application helps users to build effective campaigns and gain better results. It allows one to track events and analyze customers’ behavior when they visit one’s website. Users can improve customer satisfaction by specifying the status of products by sending campaigns. One can install this software to ensure a large customer base. Users can send personalized messages after understanding the customer’s journey and improve positive engagement with the help of automated campaigns. Froged can help users identify growth opportunities after understanding their customer’s behavior and offer the best support while converting those leads into happy buyers. Users can install the software with Script or simply install in CMS or GTM. Read more Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage. Read more
Pricing Options
  • Free Trial Available
  • Froged Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $999.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • SaaS/Web/Cloud
  • Mobile - Android
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.5/5 36 user ratings
4.8/5 514 user ratings
Ratings Distribution
  • Excellent

    74.5%
  • Very Good

    15.7%
  • Average

    3.9%
  • Poor

    0%
  • Terrible

    5.9%
  • Excellent

    86%
  • Very Good

    12.6%
  • Average

    1%
  • Poor

    0.2%
  • Terrible

    0.2%
Review Summary
Not Available

Users appreciate Custify's user-friendly interface, comprehensive features, and excellent customer support. Its ticketing system, knowledge base, and customer segmentation tools receive particular praise. However, some users have reported occasional bugs and glitches, and a few find the reporting and analytics capabilities to be lacking in depth. Overall, Custify is a well-regarded customer support platform that helps businesses deliver exceptional customer service.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Froged Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $999.0.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Basic Others

Growth Others

Custom Custom

PROFESSIONAL $999.00 $999.00

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Froged : Growth Tracking screenshot
+ 1 More
Not Available
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Málaga, Spain Founded in: 2019 Located in: Bucharest, Romania Founded in: 2017
Contact Details

Not available

https://froged.com/

Not available

https://www.custify.com/

Social Media Handles

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