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Customer Success Software

4.5 36 user ratings

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Overview

Description Froged is a behavioral messaging software that can help users perfect their business by finding a pool of happy customers. With the help of this software, one can easily find out what is more important for each customer and move on to provide better support to them. The application helps users to build effective campaigns and gain better results. It allows one to track events and analyze customers’ behavior when they visit one’s website. Users can improve customer satisfaction by specifying the status of products by sending campaigns. One can install this software to ensure a large customer base. Users can send personalized messages after understanding the customer’s journey and improve positive engagement with the help of automated campaigns. Froged can help users identify growth opportunities after understanding their customer’s behavior and offer the best support while converting those leads into happy buyers. Users can install the software with Script or simply install in CMS or GTM. Read more ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base. Read more
Pricing Options
  • Free Trial Available
  • Froged Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • ClientSuccess Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • SaaS/Web/Cloud
  • Mobile - Android
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.5/5 36 user ratings
4.6/5 16 user ratings
Ratings Distribution
  • Excellent

    74.5%
  • Very Good

    15.7%
  • Average

    3.9%
  • Poor

    0%
  • Terrible

    5.9%
  • Excellent

    71.9%
  • Very Good

    21.9%
  • Average

    4.3%
  • Poor

    1.4%
  • Terrible

    0.5%
Review Summary
Not Available

ClientSuccess is widely praised for its user-friendly interface, robust reporting capabilities, and excellent customer support. Many reviewers highlight the software's ability to provide deep insights into client relationships and engagement, enabling businesses to identify areas for improvement and make data-driven decisions. Additionally, its customization options and scalability are seen as major strengths. However, some users have expressed concerns regarding the pricing structure and the complexity of setting up certain features. Overall, ClientSuccess is highly regarded as a valuable tool for managing and improving client relationships, with most reviewers recommending it to others.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Froged Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • ClientSuccess Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Basic Others

Growth Others

Custom Custom

Clientsuccess Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Froged : Growth Tracking screenshot
+ 1 More
Customer health score
Videos Video Thumbnail
+ 1 More
Video Thumbnail

Vendor information

Company Details Located in: Málaga, Spain Founded in: 2019 Located in: Lehi, Utah Founded in: 2014
Contact Details

Not available

https://froged.com/

Not available

https://www.clientsuccess.com/

Social Media Handles

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