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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
| Description | Culture Amp is a leading people & culture management solution that helps organizations take necessary actions to enhance their employee engagement, performance, and retention rates. The platform with its game-changing insights, lets businesses uncover significant relationships between engagement and performance. Employers can depend on strong machine learning algorithms to predict unwanted attrition. Moreover, by leveraging metrics like continuous feedback, skill-development programs, and performance evaluation, team managers get to build a sustainable performance management system within their organization. Culture Amp also helps enterprises keep their people working and aligned towards a shared vision. The platform with its impressive set of tools enables managers to take data-driven actions for required transformations in their business’ culture. They can easily combine performance and engagement data to inject culture-defining moments in their employees’ lifecycle, such as promotions, onboarding & exits, along with re-organizations. Moreover, owners can measure how inclusive their organization is with Culture Amp’s research-backed survey templates. Read more | Officevibe is an intuitive employee engagement monitoring solution that fosters accurate engagements between teams by cultivating their trust levels. The platform comes loaded with a vast array of features that is capable of capturing employee-specific feedback, improving cohesiveness between teams in an efficient manner. Officevibe offers a variety of pulse surveys that help companies measure and track engagement levels across every team. Businesses can deliver weekly 2 minute surveys for employees to get them done. Also, these survey algorithms are thoroughly planned to drive employee engagement rates in an efficient manner. Further, Officevibe offers a safe space for all employees to provide honest feedback in an anonymous way. Users can also depend on the same to convert feedbacks into chats and receive detailed employee reports created with aggregate survey results data. This way they get access to a clear overview of areas that require immediate modifications. Moreover, detailed reports help team leaders spot trends easily and plan two-way communications seamlessly. Read more | Perceptyx is an employee survey creation platform that enables you to create beautiful and custom-created employee surveys. It provides you with the tools to compose engaging and interactive surveys by leveraging their recommended employee survey questions and reviews that help you in matching the content of your survey with your strategy, and goal. Perceptyx assists in enhancing your overall employee experience using strong branding and UX designs. You can combine multiple survey feedbacks such as on boarding, pulse, census, or exit to get hold of employee perception during the employee experience. You can also connect your survey responses to operational data, demographics, HRIS data, and performance metric to encapsulate all of your data at one place. Users get configurable and flexible surveys for their employees, to increase your technological advantage and increase your data effectiveness. With Perceptyx, you additionally get secure access to surveys using a single sign on and you can access them via email or SMS text messages as well. The platform offers a free demo to its users to try and test its features before making the actual purchase. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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| User Sentiments |
User-friendly interface, Easy goal setting and tracking, Effective feedback system, Comprehensive performance management Lack of customization options, Confusing navigation, Excessive email notifications, Limited mobile app functionality |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Culture Amp is a highly recommended employee engagement platform, praised for its user-friendly interface, extensive features, and insightful analytics. Reviewers highlight its effectiveness in improving employee engagement, gathering feedback, and fostering a positive workplace culture. They appreciate the platform's customization options, allowing tailored surveys and questions to suit specific organizational needs. Additionally, Culture Amp's robust reporting capabilities provide valuable insights for data-driven decision-making. However, some users mention occasional technical glitches and a learning curve for new users. Overall, Culture Amp is a well-received platform that helps organizations understand and improve their employee engagement effectively. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Self-Starter Custom Standard Custom Enterprise Custom |
Manager Essentials Free Premium $3.33 $4.00 per user / month |
Perceptyx Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: Richmond, Australia Founded in: 2010 | Located in: Montreal, Canada Founded in: 2013 | Located in: Temecula, California Founded in: 2003 | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
+61 3 5001 6708 |
Not available |
+1 951-676-4414 |
+1 415-418-7506 |
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