Comm100 vs ChatFlow247 in July 2026

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Comm100

Live Chat Software

4.7 29 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatFlow247

Live Chat Software

5 1 user ratings

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Overview

Description	"Comm100 is a global innovator in AI-powered, omnichannel customer engagement software that helps organizations deliver fast, personalized, and seamless support across every digital channel. Built on a philosophy that blends intelligent automation with human empathy, Comm100 unifies live chat, messaging, ticketing, voice, and self-service under one platform to shorten the path between question and answer. Trusted by thousands of organizations around the world in commerce, gaming, higher education, government, and nonprofit including Rackspace, CH Robinson, Kyndryl, Stanford University, the State of California, and Canadian Blood Services, Comm100 enables teams to scale support without complexity through powerful AI agents, rich reporting and analytics, and secure, compliant infrastructure. Its global footprint and commitment to reliability ensure 24/7 engagement and measurable improvements in customer satisfaction and operational efficiency. With configurable workflows, robust integrations, and proactive support services, Comm100 empowers its customers to build stronger relationships, optimize experiences, and drive growth.” Read more	ChatFlow247 software is a platform used to convert more visitors for business. The software offers tools to deliver leads directly to your email and close more deals effectively. The conversational marketing used to respond and interact with your customers to optimize better experiences. It integrates with your CRM and Help Desk like Salesforce, Jira Core, and more. Marketers, Small and Medium companies make use of the software. Read more
Pricing Options	Free Trial Available Starts at $0.00.	Free Trial Not Available Starts at $99.00. Offers Free-forever plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 95% Momentum 65% Popularity 90%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 60% Momentum 65% Popularity 63%
SaaSworthy Awards	# 2 Highly Rated # 10 Most Popular	Not Available

Features

Total Features	8 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 29 user ratings	5/5 1 user ratings
Rating Distribution	Excellent 72.4% Very Good 27.6% Average 0% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
User Sentiments	Ease of Use, Excellent Customer Support, Comprehensive Reporting, Feature Rich Limited Customization Options, Mobile App Issues, Occasional Bugs, Limited Weekend Support	Not Available
Review Summary	Overall, Comm100 Live Chat receives positive feedback from users. It is praised for its user-friendly interface, ease of setup, and robust features. Customers appreciate the live chat functionality, customizable chatbots, and comprehensive reporting tools. However, some users have reported occasional technical glitches and limited integration options. Additionally, concerns have been raised regarding the pricing structure and the lack of advanced features such as co-browsing and screen sharing.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $0.00.	Free Trial Not Available Starts at $99.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Live Chat Startup $31.00 $39.00 per user / month Live Chat Plus $55.00 $69.00 per user / month Live Chat Ultra NA AI Agent NA	Free Free Basic $99.00 $99.00 per month Pro $199.00 $199.00 per month Premium $299.00 $299.00 per month
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Alternatives

	LiveChat 2.4 79 ratings Comm100 Vs LiveChat Intercom Comm100 Vs Intercom LiveEngage 3.2 127 ratings Comm100 Vs LiveEngage CommBox 4.8 50 ratings ChatFlow247 5 1 ratings Comm100 Vs ChatFlow247	Smartchat ChatFlow247 Vs Smartchat LiveChat 2.4 79 ratings ChatFlow247 Vs LiveChat Let's Connect 5 9 ratings ChatFlow247 Vs Let's Connect LiveEngage 3.2 127 ratings ChatFlow247 Vs LiveEngage ChatFunnels
	View All Comm100 Alternatives	View All ChatFlow247 Alternatives