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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloudbeds logo
Hotel Management Software

4.1 299 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Guesty logo
Property Management Software

4.2 719 user ratings

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Overview

Description Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties. Read more Guesty is an end to end solution to simplify the property management needs of every business. The tool claims that users can increase their listings by 100% every year and boost their revenues by as much as 150%. This can save them more than 50 hours per week on average. Features include a channel manager that enables users to distribute & control listings across all channels. This includes Airbnb rentals, Booking.com listings, and much more. It also comes with a unified inbox that acts as a centralized dashboard for guest communication while it syncs the listing data. Users even get a multi-calendar view of all reservations in one place. With an associated mobile app, users can run their business on the go. They even receive a branded website that allows direct bookings with just a click of the mouse. With an Open API, users can build tools with specific capabilities. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $108.0. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    63%
  • Popularity
    96%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    63%
  • Popularity
    89%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.1/5 299 user ratings
4.2/5 719 user ratings
Rating Distribution
  • Excellent

    71.2%
  • Very Good

    3.7%
  • Average

    3.3%
  • Poor

    3.3%
  • Terrible

    18.4%
  • Excellent

    76.8%
  • Very Good

    3.3%
  • Average

    1.7%
  • Poor

    1.7%
  • Terrible

    16.6%
User Sentiments

    Excellent Customer Support, User Friendly Interface, Extensive Integrations, Reliable Channel Management

    Occasional Software Bugs, Limited Customization Options, Inadequate Accounting Integration, Complicated Onboarding Process

    Excellent Customer Support, User Friendly Interface, Extensive Integrations, Comprehensive Automation Features

    Inadequate Direct Booking Website, Unreliable Customer Support Response Times, Occasional Software Bugs, Limited Accounting System

Review Summary

Overall, Cloudbeds is a user-friendly and reliable SaaS solution for the hospitality industry. Many users praise its comprehensive features, ease of use, and efficient customer support. It has received positive feedback for its reservation management capabilities, integration options, revenue optimization tools, and reporting functionality. However, some users have reported occasional issues with the system's stability and have suggested improvements in its user interface and mobile app. Additionally, pricing concerns have been raised, with some users expressing that the cost may be a consideration for smaller businesses.

Overall, Guesty is highly praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its seamless integration with popular platforms like Airbnb and Booking.com, as well as its robust reservation management and guest communication tools. Guesty's ability to automate tasks and streamline operations is also a major advantage. However, some users have reported occasional technical glitches and a need for more customization options. Additionally, pricing concerns have been raised, with some users finding the cost to be relatively high compared to competitors.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $108.0. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Flex $108.00 $108.00 per month

One Custom

Experience Custom

Enterprise Custom

Guesty Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Software Built Just for Vacation Rentals
+ 1 More
Guesty screenshot
+ 6 More
Videos Video Thumbnail
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Vendor information

Company Details Located in: San Diego, California Founded in: 2012 Located in: Hillsborough, California
Contact Details

Not available

https://www.cloudbeds.com/

Not available

https://www.guesty.com/

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