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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Provide Support allows its users to add live chat on their websites and provide instant support to their customers. Users can set up live chat in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible to view all customer information on one screen, look them up on a map and proactively engage new website visitors. Users can customize the live chat window color to match their website design and add their company greeting message and operator photos. Its chat forms have the functionality to let users collect only the data they need from their users. Live chat can integrate with popular platforms such as WordPress, Magento, Joomla, Shopify, and other leading Content Management Systems (CMS). Provide Support live chat software is available for Mac OS, Windows, Linux, iOS and Android, as well as through a web interface. Read more | ChatGen is a leading hybrid chatbot platform helping businesses convert site visitors to potential buyers. It offers exemplary services trusted by over 500 businesses, among which are PayPal. Eureka Forbes, The ELS Club, etc. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitates seamless visitor engagement on the website and are fully customizable to reflect user-wise brand needs. Read more |
Pricing Options |
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SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 7 Highly Rated # 12 Most Popular | # 19 Fastest Growing |
Total Features |
8 Features
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7 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Small Business $8.25 $15.00 per month Free Free Corporate $16.50 $30.00 per month Enterprise $33.00 $60.00 per month |
Starter $79.00 $89.00 per month Business $149.00 $179.00 per month Business Pro $199.00 $249.00 per month Business Elite Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2564 Ratings |
LiveChatAI
5 Based on 6 Ratings |
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Screenshots |
+ 5 More
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+ 4 More
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Videos |
+ 1 More
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Company Details | Located in: New York, New York Founded in: 2003 | Located in: Los Angeles, California |
Contact Details |
+1 888-777-9930 https://www.providesupport.com/ |
Not available https://chatgen.ai/ |
Social Media Handles |
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