|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | Chaskiq is an open-source conversational marketing tool that allows users to generate leads from absolute strangers and maintain the data ownership at the same time. It is not only easy to install but also effortless to develop and maintain. It helps to segment visitors for ultimate communication dispatch. Moreover, users can turn on live chat messages along with auto-replies, custom team availability, and even average reply time alerts. It also permits users to send in-app alerts, newsletters, automated behavioral alerts, and even guided tours. This software can be used to auto-assign agents and even set custom rules for them. One can assign various assignment commands for incoming messages, which can be further filtered by date, location, custom attributes, and message content. With Chaskiq, users can maintain constant communication with clients and track the status of each of them. It is very versatile and can be installed on any VPS or Heroku. The application helps to get insights by generating metric reports for each campaign. Its automated bots enable users to configure conversations based on user behavior. Read more | Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
7 Features
|
5 Features
|
Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Visitor Targeting
|
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Chaskiq Free |
Salesforce Chat Custom |
View Detailed Pricing
|
View Detailed Pricing
|
|
LiveAgent
4.7 Based on 2506 Ratings |
|
Screenshots |
+ 3 More
|
Not Available |
Company Details |
Not available |
Located in: San Francisco, California |
Contact Details |
Not available https://chaskiq.io/ |
+1-800-664-9073 https://www.salesforce.com/products/service-cloud/features/live-agent/ |
Social Media Handles |
Not available |
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.