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Overview

Description Avaya Aura is a messaging and conferencing platform that allows you to communicate with people globally. Employees and clients benefit from the software by addressing more challenges in less time, leading to better outcomes faster than before. It has made it possible via dynamic collaboration, video conferencing, and additional features like any-device adaptability. Employees and clients benefit from the software. Employees get privileges that allow them to collaborate indefinitely. The software helps teams move quicker, connect more deeply, and resolve issues in the present by removing barriers across the enterprise. With a simple click, the software brings everyone into the same virtual room from any device, wherever in the world. Furthermore, breakthrough boundaries and use the whole collaboration spectrum to generate business goals. Furthermore, by using the Avaya Collaboration Unit to free up space on one's laptop and setting up meetings with strong Avaya devices, one may quickly connect to video systems and obtain greater audio. Read more Channels is a data-driven phone system that lets you know who exactly is calling, so you're always prepared. Integrate it into your current workflow and connect it with your favorite apps like Shopify, Magento, Pipedrive, HubSpot, and more. Thanks to features like Welcome Message, IVR, Call Recordings, and International Phone number you'll be able to build a fully functioning, reliable, and remote-ready helpline for your customers. With the Chrome Extension, your sales team can make calls from any web page they will be browsing - either a CRM or a marketplace, and you name it. Read more
Pricing Options
  • Free Trial Not Available
  • Avaya Aura Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.4/5 64 user ratings
4.8/5 36 user ratings
Ratings Distribution
  • Excellent

    56.1%
  • Very Good

    31.7%
  • Average

    8.5%
  • Poor

    1.8%
  • Terrible

    1.8%
  • Excellent

    79.2%
  • Very Good

    20.8%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Overall, users find the software easy to use and implement. They appreciate its customizable features, extensive functionality, and integration capabilities. However, some users have reported issues with the software's performance, reliability, and customer support. While the software is generally well-received, it is important to consider both the positive and negative reviews to make an informed decision about whether it is the right fit for your needs.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Avaya Aura Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Avaya Aura Custom

LITE $15.00 $19.00 per user / month

BASIC $24.00 $29.00 per user / month

PRO $39.00 $49.00 per user / month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Santa Clara, California Located in: San Francisco, California Founded in: 2014
Contact Details

Not available

https://www.avaya.com/en/products/unified-communications/conferencing-and-meetings/

+14153661222

https://www.channels.app/

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