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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more Introducing Rannkly, the ultimate solution to simplify the customer experience and revolutionize their brand voice. With Rannkly, they can bid farewell to the days of juggling multiple platforms and welcome a seamless, all-in-one platform that caters to their reviews, social media, marketing, and service needs. Imagine the power of having all their customer engagement tools in one place. Rannkly empowers they to build a consistent brand voice that resonates with their customers. Say goodbye to confusion and inconsistency, and hello to a streamlined approach that will leave their customers falling head over heels for their brand. But that's not all - Rannkly seamlessly integrates with over 100+ platforms, eliminating the hassle of manually acquiring new reviews and enhancing their online visibility. Boosting revenue has never been easier, as Rannkly provides they with the tools to engage with all their customers, ensuring that no opportunity for growth slips through their fingers. Designed with professionals in mind, Rannkly is the go-to solution for individuals who value a third-party perspective. We understand the importance of presenting their business in the most professional and informative way possible. With Rannkly, they can have peace of mind knowing that their brand is being represented in the best possible light. Don't waste another minute trying to navigate the complicated world of customer experience management. Choose Rannkly and simplify their life while taking their brand to new heights. Join the ranks of successful businesses who have already embraced the power of Rannkly and witness the transformation it brings to their bottom line. Invest in Rannkly today and experience the unrivaled power of a platform that caters to their business needs, speaks to their customers, and ultimately propels their brand towards a future of success. Read more
Pricing Options
  • Free Trial Not Available
  • Broadly Offers Custom plan.
  • Free Trial Available
  • Starts at $8.08. Offers Free-forever and Custom plan.
SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    85%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    68%
SaaSworthy Awards # 7 Fastest Growing # 7 Most Popular
Not Available

Features

Total Features
0 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.9/5 109 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      92.1%
    • Very Good

      7%
    • Average

      0%
    • Poor

      0.9%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Broadly Offers Custom plan.
    • Free Trial Available
    • Starts at $8.08. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Broadly Custom Plan Custom

    Free Free

    Basic $8.08 $10.00 per month

    Premium $22.17 $27.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Broadly screenshot: Gather customer data to keep the feedback flowing
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: California, United States Located in: Noida, India
    Contact Details

    510.400.6039

    https://broadly.com/

    +91 78270 45494

    https://www.rannkly.com/

    Social Media Handles

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