WELL |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Swell is a smart e-commerce platform that lets you build any shopping experience you can dream, with its sophisticated APIs without having to start from scratch. It enables internet businesses to provide their customers with the most innovative and personalised experiences possible in less time. With Swell, you get a dashboard which is easy for beginner users and configurable for power users which makes it simple and quick to customise product choices. With the flick of a switch, you can control product variants such as personalization, size, add-ons and colour. It enables you to create entirely unique checkout processes and for developing customizable shops with contemporary frontend tools, Swell supports a number of frameworks and suppliers. With Swell's auto scaling servers and global CDN, you can scale up quickly with a small staff at a lower cost. From a single catalogue, you can sell to both retail and commercial clients. You can create price levels for bulk purchases and account-specific pricing. Additionally, Swell offers integrations for payment gateways such as PayPal, Braintree, and Stripe along with ShipStation, Mailchimp, Algolia, and Slack. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing | # 15 Fastest Growing |
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| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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| Read All User Reviews | Read All User Reviews |
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BirdEye Custom |
Basic $59.00 $59.00 per month Standard $299.00 $299.00 per month Advanced $549.00 $549.00 per month |
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View Detailed Pricing
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EasyEcom
4.6 Based on 14 Ratings 
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| Company Details | Located in: California, United States | Located in: San Francisco, California |
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1-800-561-3357 https://birdeye.com/ |
Not available https://www.swell.is/ |
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