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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigPanda logo
Incident Management Software

4.6 123 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution, and better applications & services. With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 - 12 weeks. BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control. BigPanda works seamlessly with all of your existing tools monitoring, change, topology, ticketing & collaboration. BigPanda aggregates enrich and correlate alerts from your modern and legacy monitoring tools. AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. Read more Moogsoft is an AIOps and observability platform for ITOps and DevOps, providing intelligent monitoring solutions. The platform reduces alerts by automatically applying statistical calculations and noise-reduction algorithms to information. With its multi-domain enrichment data, Moogsoft adds key information, like location, department, business criticality, service relationship, runbook and escalation processes. It provides DevOps and SREs teams with enough information to see everything and resolve incidents quickly. The solution also helps them to ensure that microservices, apps and systems are running at peak performance. Moreover, it automatically reduces the access data, making anomalies clear and the work of DevOps practitioners & SREs easy. Built-in processes of deduplication and correlation help users quickly find the root cause of problems that hinders their customers’ experience. Moogsoft also allows users to enable custom integrations easily with REST API and webhook tools that let them call, retrieve and update data and call actions. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $833.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    76%
  • Momentum
    63%
  • Popularity
    91%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    77%
  • Momentum
    64%
  • Popularity
    86%

Features

Total Features
6 Features
7 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
    Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
    Safety Management Precautionary measure to ensure the risks are estimated and mitigated
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 3 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
      Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
      Safety Management Precautionary measure to ensure the risks are estimated and mitigated
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 123 user ratings
    4.6/5 39 user ratings
    Rating Distribution
    • Excellent

      72.4%
    • Very Good

      21.1%
    • Average

      4.1%
    • Poor

      1.6%
    • Terrible

      0.8%
    • Excellent

      71.8%
    • Very Good

      20.5%
    • Average

      7.7%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Free Trial Not Available
    • Starts at $833.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Team $833.00 $833.00 per month

    Enterprise Custom

      Not Available
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Mountain View, California Located in: San Francisco, California Founded in: 2012
    Contact Details

    (650) 562-6555

    https://www.bigpanda.io/

    +1 415-738-2299

    https://www.moogsoft.com/

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