Compare PagerDuty vs Moogsoft

Summary

PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. ..show more

Moogsoft is an AIOps and observability platform for ITOps and DevOps, providing intelligent monitoring solutions. The platform reduces alerts by automatically applying statistical calculations and noise-reduction algorithms to information. With its multi-domain enrichment data, Moogsoft adds key information, like location, department, business criticality, service relationship, runbook and escalation processes. It provides DevOps and SREs teams with enough information to see everything and resolve incidents quickly. The solution also helps them to ensure that microservices, apps and systems are running at peak performance. Moreover, it automatically reduces the access data, making anomalies clear and the work of DevOps practitioners & SREs easy. Built-in processes of deduplication and correlation help users quickly find the root cause of problems that hinders their customers’ experience. Moogsoft also allows users to enable custom integrations easily with REST API and webhook tools that let them call, retrieve and update data and call actions. ..show more

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

• Dynatrace
• Slack
• Salesforce
• Jira

• Datadog APM
• PagerDuty
• Slack

Top alternatives to PagerDuty

Everbridge IT Alerting

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Top alternatives to Moogsoft

AppDynamics

PagerDuty

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Dynatrace