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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BigPanda logo
Incident Management Software

4.6 123 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IBM Cloud Pak for Watson AIOps logo
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Overview

Description BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution, and better applications & services. With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 - 12 weeks. BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control. BigPanda works seamlessly with all of your existing tools monitoring, change, topology, ticketing & collaboration. BigPanda aggregates enrich and correlate alerts from your modern and legacy monitoring tools. AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. Read more IBM Cloud Pak for Watson AIOps is an AIOps platform and IT operations management solution that lets IT operators place AI at the core of their ITOps toolchain. It provides key features like Event Grouping, Natural Language Processing, Seamless Integration and much more. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • IBM Cloud Pak for Watson AIOps Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    76%
  • Momentum
    63%
  • Popularity
    91%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    64%

Features

Total Features
6 Features
6 Features
Common Features for All
    Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 3 More - Show Less
    • Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 123 user ratings
    4.6/5 25 user ratings
    Ratings Distribution
    • Excellent

      72.4%
    • Very Good

      21.1%
    • Average

      4.1%
    • Poor

      1.6%
    • Terrible

      0.8%
    • Excellent

      60%
    • Very Good

      40%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Free Trial Not Available
    • IBM Cloud Pak for Watson AIOps Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    IBM Cloud Pak for Watson AIOps Custom

      Not Available
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 2 More
    Event Grouping
    + 5 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Mountain View, California Located in: Armonk, New York
    Contact Details

    (650) 562-6555

    https://www.bigpanda.io/

    Not available

    https://www.ibm.com/cloud/cloud-pak-for-watson-aiops

    Social Media Handles

    Not available

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