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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more | Ballpark is the fastest way for capturing high-quality feedback on marketing copy, questions, prototypes, and designs using task-driven questions. The tool is used by every team who wants to understand how the customer feels. It is an easier, faster, and more inclusive tool powered by surveys and videos. The software provides endless ways to gather responses in a business. Ballpark has surveys to ask any question through opinion scale or multiple choice. The participant tasks such as completing a target or first click test can also be set by using Ballpark. Adding more to it, the tool validates wireframes, prototypes, and designs to provide testing. The tool is also used for copy testing as tagline testing, banner ads, or website copies. Also, its feature provides to get voice or video feedback on questions, tasks, or designs. Furthermore, the screen recording option helps to analyze how the participants are using live websites or products. Read more |
Pricing Options |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing |
Not Available
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Total Features |
9 Features
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7 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom |
Free Free Starter $100.00 $100.00 per month Business $250.00 $250.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Videos |
+ 4 More
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Not Available |
Company Details | Located in: Palo Alto, California Founded in: 2013 | Located in: London, England |
Contact Details |
Not available https://lookback.io/ |
Not available https://ballparkhq.com/ |
Social Media Handles |
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