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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more | Microsoft Intune, a cloud-based software, aims to offer Mobile Application Management and Mobile Device Management facilities. The software allows enterprises to configure specific policies and monitor all the devices within their campus, including mobiles, tablets, and PCs. It offers integration with Azure AD for access control and with Azure Information Protection for data security. Mobile Application Management (MAM) within the software is configured to secure organization data at the application level, consisting of both store and custom apps. Further, with Microsoft Intune, admins get to safeguard valuable business-related data by monitoring the way staff can get access to the particulars or share them. Security teams can set stringent network policies and configure data protocols, on personal or organization-owned devices. Admins can also delete data from stolen or lost devices using the particular platform. They can push certificates within specific devices, enabling employees to get access to company VPN or wifi in real-time. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Affordable Pricing, Ease of Use, Comprehensive Feature Set, Extensive Integrations Slow Remote Connection Initialization, Limited Mobile App Functionality, Inconsistent User Interface, Weak Reporting |
Comprehensive Device Management, Robust Security Features, Extensive Integrations with Microsoft Products, User-Friendly Interface Complex Initial Setup and Configuration, Occasional Policy Sync Issues, Limited Third-Party App Support , Inadequate Reporting Capabilities |
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Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality. |
Microsoft Intune earns high praise from users for its seamless integration with other Microsoft products, particularly Office 365. Its user-friendly interface makes it easy to navigate and manage devices. Furthermore, its comprehensive security features and robust mobile device management capabilities ensure data protection and compliance. However, some users have expressed concerns regarding its occasional performance issues and limited customization options. Overall, Microsoft Intune stands out for its strong integration, user-friendly design, and robust security, making it a reliable choice for device management. |
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The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom |
Microsoft Intune Plan 1 $8.00 $8.00 per user / month Microsoft Intune Plan 2 $4.00 $4.00 per user / month Microsoft Intune Suite $10.00 $10.00 per user / month |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
NinjaOne Custom |
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| Company Details | Located in: Tel Aviv, Israel Founded in: 2014 | Located in: Redmond, Washington Founded in: 2011 | Located in: Claymont, Delaware Founded in: 2020 | Located in: Austin, TX |
| Contact Details |
Not available |
Not available https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/microsoft-intune |
+1 628-270-9924 |
+1 888 542-8339 |
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