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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties. Read more | ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more |
Pricing Options |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 2 Highly Rated |
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Total Features |
13 Features
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7 Features
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Common Features for All |
Employee Management
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Hotel Group Management
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reservations Management
Reviews Management
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Employee Management
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Hotel Group Management
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reservations Management
Reviews Management
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Organization Types Supported |
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API Support |
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Review Summary |
Cloudbeds is a popular hospitality management software praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its robust reservation system, revenue management capabilities, and seamless integration with other platforms. The software is also lauded for its mobile app, which allows hoteliers to manage their properties on the go. Common criticisms include occasional glitches and the need for improved reporting and analytics functionality. Overall, Cloudbeds is a reliable and feature-rich solution that caters to the needs of various accommodation providers, from small B&Bs to large hotel chains. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Plus Custom Premier Custom Enterprise Custom |
ALICE Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Videos |
+ 2 More
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Company Details | Located in: San Diego, California Founded in: 2012 | Located in: New York, New York Founded in: 2013 |
Contact Details |
Not available https://www.cloudbeds.com/ |
Not available https://www.aliceplatform.com/suite |
Social Media Handles |
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