ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Point of Sale (POS)
Ensures that the service selling and financial transaction related activities are completed efficiently and timelyMulti-Property
Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.Marketing Management
Documents, tracks and also helps to access all data pertaining to the marketing departmentMaintenance Management
Helps in recording vital data concerning the overall maintenance of a hospitality propertyHousekeeping Management
Helps in monitoring and managing all housekeeping related activities done in hotelsGuest Experience (GEM)
Helps in logging essential data that can be used to improve guests staying experience in the hotelEmployee Management
Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterpriseReviews Management
Helps in tracking and monitoring how the hospitality property perceived across the web and social media channelsReservations Management
Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible mannerOnline Hotel Booking
Helps the staff in accepting and confirming online booking and reservations madeHotel Group Management
Helps in managing a chain of hotels under a particular groupGDS / OTA Integration
Helps in providing room availability and pricing information to a large base of potential guests through online travel agenciesFront Office Management
Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertipsCatering
Helps in storing necessary information related to catering or food services offered to guests at the hotelFree Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
ALICE Custom
Features
Disclaimer: The pricing details were last updated on 18/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about ALICE Pricing.
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ALICE used for?
ALICE is Hotel Management Software. ALICE offers the following functionalities:
Learn more about ALICE features.
What are the top alternatives for ALICE?
Here`s a list of the best alternatives for ALICE:
Does ALICE provide API?
No, ALICE does not provide API.
Vendor Details
New York, New York Founded : 2013Contact Details
Not available
https://www.aliceplatform.com/suite
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