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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Alerti helps users create personalised alerts about online events to gain a deep insight into them and make smarter decisions. A range of different types of alerts can be created around brand monitoring, competitor analysis, industry knowledge, and more. Users can even monitor specific online sources in real time, such as blogs, online news, forums, reviews, social networks, videos, and images. Alerti consolidates all data points into an effective dashboard through techniques such as filtering algorithms and sentiment analysis. Through a feature called as advanced analytic techniques, the key influencers, ambassadors, and detractors of a brand can be identified and custom reports around competitors and campaigns can be curated. Users can also respond to the communities that they are engaging with right through the tool and find the top fans and followers. For companies with multiple users, collaborative features make it easy to share alerts assign tasks to the respective stakeholders. Read more | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more |
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 1 Most Worthy # 1 Fastest Growing |
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Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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Pro $7.50 $9.00 per month Business $63.00 $79.00 per month Enterprise $119.00 $149.00 per month Custom plans Custom |
BirdEye Custom |
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Company Details | Located in: Paris, France Founded in: 2008 | Located in: California, United States |
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Not available https://en.alerti.com/ |
1-800-561-3357 https://birdeye.com/ |
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