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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ActiveChat logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Botomation logo
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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AgentClara

Chatbots Software

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Overview

Description Active chat is a multi-channel, chatbot platform for natural language customer support which seamlessly integrates with CRMs and CMSs. It makes chatbot building significantly easier for nontechnical people, providing a visual chatbot builder which is a significantly easier way to build chatbots. Users can design proactive and complex conversations with minimal effort. For advanced users, they have powerful tools to build complex bots. Moreover, they provide ample reading material in the form of an academy, teaching everything from the basics of the platform to the intricacies of advanced natural language chatbots. The chatbot can be integrated with messengers such as Facebook Messenger, Telegram and Twilio SMS as of now with more, such as Google Home, and Amazon Alexa to be added soon. Connecting third party NLP services like Diagflow is as easy as a click. E-commerce chatbots are enhanced with native Shopify and WooCommerce integrations. Read more Botomation is the application of AI and intelligent automation technologies that empower organizations to transform customer service to provide near human or superior interaction experience. Cloud adaptability and increased commercialization has resulted in offerings like Natural Language Processing and understanding (NLP/NLU), deep learning and machine learning models available for any enterprise to use without significant investments. All an enterprise has to do is determine the strategy to identify the sources of data that can be leveraged by the AI offerings to label and come up with insights. Read more Agent Clara is an AI-driven customer communication and automation platform designed to function as a virtual receptionist for modern businesses. It enables companies to manage customer interactions across voice calls, chat, SMS, and messaging platforms without requiring constant human support. The system uses advanced conversational AI to understand user intent and respond naturally, offering human-like communication that improves customer engagement and satisfaction. The platform operates 24/7, allowing businesses to never miss important inquiries. It can answer phone calls, provide service information, handle frequently asked questions, and collect customer details. It also supports appointment scheduling, lead qualification, and automated routing of requests to appropriate workflows or teams. This makes it especially useful for industries like healthcare, real estate, salons, and professional services. Agent Clara integrates seamlessly with CRM systems, calendars, and business tools, enabling it to perform real actions such as booking appointments and updating customer records. It centralizes communication across multiple channels, ensuring a consistent customer experience. Businesses can also customize the AI’s tone and behavior to match their brand identity. With built-in scalability, the platform can handle multiple conversations simultaneously without delays. It also provides analytics and insights that help businesses optimize operations and improve conversion rates. Overall, Agent Clara streamlines customer communication, reduces operational workload, and enhances service quality through intelligent automation. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    73%
  • Momentum
    64%
  • Popularity
    79%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    63%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Features

Total Features
12 Features
13 Features
10 Features
Common Features for All
    AI/Machine Learning
    Automated Responses
    Automated Routing It helps in automatically directing queries and data to the appropriate agent.
    Chatbot
    Code-free Development
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences.
    For Sales/Marketing
    Lead Capture Provides webhooks and integrations to capture lead information
    Natural Language Processing
    Pre-Configured Bot
    Query Suggestions
    Transfers/Routing
  • + 9 More - Show Less
    • AI/Machine Learning
      Automated Responses
      Automated Routing It helps in automatically directing queries and data to the appropriate agent.
      Chatbot
      Code-free Development
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences.
      For Sales/Marketing
      Lead Capture Provides webhooks and integrations to capture lead information
      Natural Language Processing
      Pre-Configured Bot
      Query Suggestions
      Transfers/Routing
  • + 10 More - Show Less
    • AI/Machine Learning
      Automated Responses
      Automated Routing It helps in automatically directing queries and data to the appropriate agent.
      Chatbot
      Code-free Development
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences.
      For Sales/Marketing
      Lead Capture Provides webhooks and integrations to capture lead information
      Natural Language Processing
      Pre-Configured Bot
      Query Suggestions
      Transfers/Routing
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • NA

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    ActiveChat Custom

    Botomation Custom

    Custom Custom

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Bots
    + 1 More
    Not Available
    + 2 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Wilmington, Delaware Founded in: 2018 Located in: Iselin, New Jersey

    Not available

    Contact Details

    +1 888-370-4802

    https://activechat.ai/

    +1 732-283-0499

    https://www.botomation.io/

    Not available

    https://agentclara.io/

    Social Media Handles

    Not available

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