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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

[24]7 Customer Journey Analytics logo
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more Introducing Publytics, the ultimate Google Analytics alternative specifically designed for publishers looking to take their workflow management and team collaboration to the next level. Say goodbye to sifting through endless data points and metrics that don't matter with Publytics, they'll have access to daily and real-time metrics that are tailored to their monetization goals and more. With powerful new tools that have been crafted by publishers, for publishers, Publytics offers a level of expertise and reliability that they can trust. This airtight security measures ensure that their data is protected at all times they don't use cookies and are fully compliant with GDPR, CCPA, and PECR regulations. Plus, with our infrastructure hosted in Europe and servers based in Finland and Germany, they can rest assured that their data is in safe hands. But that's not all - Publytics also offers ultimate flexibility, allowing they to customize reports and surface the insights that they need right now. And with the ability to give access to multiple users for the websites under their property, collaboration has never been easier. Don't settle for generic analytics tools that don't meet their specific needs. Trust Publytics to provide they with the insights and tools necessary to elevate their publishing game to new heights. Join the ranks of satisfied publishers who have made the switch to Publytics and experience the difference for themself. Read more
Pricing Options
  • Free Trial Not Available
  • [24]7 Customer Journey Analytics Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    66%
  • Momentum
    60%
  • Popularity
    61%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    65%
  • Momentum
    63%
  • Popularity
    67%

Features

Total Features
2 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Event Tracking Identifies the important events happening in your application
    Multiple Site Management Helps to analyze and track more than one websites
    Report Generation Gathers data and generates reports as PDF file.
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Event Tracking Identifies the important events happening in your application
    Multiple Site Management Helps to analyze and track more than one websites
    Report Generation Gathers data and generates reports as PDF file.
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    5/5 1 user ratings
    Rating Distribution
    Not Available
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • [24]7 Customer Journey Analytics Offers Custom plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    [24]7 Customer Journey Analytics Custom

    Publytics Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Root Cause Analysis
    + 5 More
    Dashboard
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Jose, California Located in: Milan, Italy
    Contact Details

    +1 650 385 2247

    https://www.247.ai/products/customer-journey-analytics

    Not available

    https://publytics.net/

    Social Media Handles

    Not available

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