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About UXPressia

UXPressia is a Customer Journey Mapping (CJM) tool that helps in creating impact maps and personas, allowing you to design and deliver an enhanced customer experience.You can also make an analysis of the touchpoints in multi-channel interactions.This strong customer experience mapping tool can be customized as per your business needs and requirements.It can be used across various platforms like Android, iOS, Windows etc.With its use, you can realize how customers move through the sales funnel.If you are a designer, a better understanding of the user context can be achieved with this tool.

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Screenshots & Videos

Sharing functionality
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Video Thumbnail


SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

UXPressia Features

UX Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session


Helps increasing product design efficiency and enhances accuracy


Helps doing motion design and animate the transitions for making UI elements lively


Heatmaps show where users have clicked on a page
UXPressia Pricing

Free Trial


Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans


Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UXPressia Pricing.

UXPressia Alternatives

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UXPressia Reviews

User Rating

4.7/5 (Based on 116 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

Ease of Use, Great Customer Service, Intuitive Interface, Useful Templates

Limited Export Options, Occasional Slow Performance, Limited Integration Options, Lack of Advanced Features

Do You Use UXPressia?

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Review Summary

UXPressia is a highly-rated tool for creating customer journey maps and personas. Users praise its intuitive interface, ease of use, and helpful templates. The platform is particularly useful for product teams, customer experience leaders, and educators. However, some users find the text size and exporting options could be improved, and some would like more features for advanced customization and integration with other tools.


  • UX Pressia provides easytouse templates, guiding users through persona and journey map creation.
  • It incorporates AI, simplifying the process of building personas, journey maps, and empathy maps.
  • UX Pressia offers seamless collaboration features, allowing teams to work on maps simultaneously.


  • Limited customization options beyond the provided templates could hamper creativity.
  • The pricing may be considered expensive for some users, especially for features that are not essential.
  • The exporting functionality could be improved to provide a more versatile range of options.

UXPressia Reviews

AI-Generated from the text of User Reviews

Videos on UXPressia

UXPressia Screenshots

UXPressia FAQs

What is UXPressia used for?

UXPressia is UX Software. UXPressia offers the following functionalities:

  • User Research
  • User Journeys
  • For Websites
  • For Mobile

Learn more about UXPressia features.

What are the top alternatives for UXPressia?

Does UXPressia provide API?

No, UXPressia does not provide API.

UXPressia Contact

Vendor Details

San Mateo, California Founded : 2015

Contact Details

Not available

Social Media Handles


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