UXPressia is a Customer Journey Mapping (CJM) tool that helps in creating impact maps and personas, allowing you to design and deliver an enhanced customer experience.You can also make an analysis of the touchpoints in multi-channel interactions.This strong customer experience mapping tool can be customized as per your business needs and requirements.It can be used across various platforms like Android, iOS, Windows etc.With its use, you can realize how customers move through the sales funnel.If you are a designer, a better understanding of the user context can be achieved with this tool.
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | NA | Location / Phone Number | San Mateo, CA |
| Deployment | SaaS/Web/Cloud | Category | UX Software |
Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
UXPressia is UX Software. UXPressia offers the following functionalities:
Learn more about UXPressia features.
The pricing for UXPressia starts at $24.00 per user per month. UXPressia has a single plan:
UXPressia also offers a Free Plan with limited features.
Learn more about UXPressia pricing.
No, UXPressia does not provide API.
I love that UXPressia has the auto-generate persona feature. They have a wide variety of photos and names to choose from based on the location you're creating for. It takes the guess-work out of trying to come up with our own. HUGE time saver!
I wish the customer journey creation tool was as easy to use as the persona creation tool, but it's close.
Pay for a full year in advance. They cut 2 months off the total price!
We recently created (and blew up into poster size personas that we hung all around our board room. This really helps us when we're discussing products and services.
I use this software for the company where I work because I am a graphic designer and I need a software in which I can develop in the advertising area of the company creating a series of maps for the different branch offices of the company and this software is definitely which best suits that objective.
About the things that I like about UXPressia, mainly, is that all the designs and business projects that I create through this software are very professional. When it comes to the maps that I have to create to add them to the other designs I create them in the easiest and simplest way because this software is very simple to be able to develop and use, if I want to share them with my co-workers I do it because UXPressia also comes with that option. I can create all the map designs that I want because there is no limit, the only limit here is you because this software lets you be very free and lets you work your way and how you feel more comfortable and I love that.
I definitely like this software because it locates the exact address of the company, so it also guides customers, suppliers and other interested parties.
And finally, I really like the price.
These are some things that I do not like about this software:
1.- Not available for the most Product Marketing projects.
2.- Little connection with other software.
3.- It has very few export options and it has not enough because many of us use PNG and it lacks that option, a colleague also told me that it did not have the PDF option.
4.- I do not like the text fonts because it makes the texts look pixelled.
It is well known that this software is very easy to use and also helps a lot but I would like to add a couple of functions to improve the projects and designs.
But if you tell me that if I recommend this software, of course, UXPressia would complement your business and make it much easier to locate and more attractive to the public, do not hesitate to obtain it, and take advantage of it at a good price.
Yes, I feel that the company has improved a lot since we have been using this software because UXPressia taught us to be more responsible and to be much more interested in our customers because not everything is about the image of the company but also the interest of the customer.
As a designer of the company, it helped me a lot; to be more creative and play my way.
It also helps customers to locate themselves and be able to reach the nearest branch or one of their preference.
I can easily create professional looking maps. And I can use them not only for myself and my team, but it's not ashamed to show these maps to CEO and other departments (when compared with maps built with spreadsheets.
I can easily create as many maps as needed for my complex product and link them together.
"Impact maps" is a powerful feature which helps to brainstorm ideas in the context of business and customers goals.
Small text size in some areas. Hard to read it.
No more sticky notes falling off the wall!
Their blog helped us to improve our understanding of CJM technique.
We zeroed down on after having a close look at alternatives in the market.
There are a few tweaks I would make for ease of use. Also it would be great to have other exporting options as well beside PNG and PDF.
It helps our designer a lot. It helps as to create more user friendly and intuitive customer journeys.
