Tymeshift

About Tymeshift

Tymeshift is on a mission to simplify workforce management and let you focus on getting the real work done. Categorize the types of work your agents do and use that info to refine your forecasts. You can even adjust work volume to cover unexpected events. Setup workstream-specific SLAs so you always know each channel's staffing needs. See the difference between your Forecast and the actual contact volume so you can make adjustments on the fly. A complete schedule is created based on your staffing forecast. Plan agents' breaks, lunches, and recurring tasks with ease.

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Pricing

Free Trial Not Available
Starts at $5.0.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Tymeshift Features

Show Feature Explanation

Budgeting

Prepares a plan to spend your money by balancing income and expenses.

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Time & Attendance Management

Helps keeping track of the employee hours to enable recording their worktime

Employee Scheduling

Helps in creating, processing and automating the employee schedule

Tymeshift Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Starter $5.00 $7.00 per user / month

Features

Automatically Track Time
Track AUX Codes
Timecards
Timesheet Management
API
Agent Status Monitoring
Email & Web Support
Online Knowledge Base
Implementation Guides
Weekly Webinars

Professional $15.00 $18.00 per user / month

Features

Automatically Track Time
Track AUX Codes
Timecards
Timesheet Management
API
Agent Status Monitoring
Agent Activity
Raw Data Report
Scorecards
Rules & Notifications
Slack Integration
Agent Dashboard
Insights
Email & Web Support
Online Knowledge Base
Implementation Guides
Weekly Webinars

Enterprise $30.00 $35.00 per user / month

Features

Automatic Schedule
Customizable Dashboards
Automatically Track Time
Track AUX Codes
Timecards
Timesheet Management
API
Agent Status Monitoring
Agent Activity
Raw Data Report
Scorecards
Rules & Notifications
Slack Integration
Agent Dashboard
Insights
Real-Time Dashboard
Forecast
Time & Attendance Integrations
Talk+
Email & Web Support
Online Knowledge Base
Implementation Guides
Weekly Webinars
Priority Support
Dedicated Account Manager

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Disclaimer: The pricing details were last updated on 17/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Tymeshift Pricing.