What are the best aspects of this product?
After deploying the system, communication within our business has become more consistent and effective. We access most of our information from a single software solution, so everyone gets the same data. Although we still need to install an Office suite like Microsoft Excel, the software has recognized this and chose a reliable partner.
What aspects are problematic or could work better?
At first, finding the way around the software is quite overwhelming. There’s a ton of features and functionalities. There are a lot of things going on. We just do not know what to do first with all of the awesome things the product offers. It would be much better if the platform’s developers gave a clear instruction about how a certain action or setting works and their purpose.
What specific problems in your company were solved by this product?
We are able to offer satisfactory service to our customers, suppliers, and even employees, thanks to the platform’s planning tools. And through the aid of feedback we get from User Groups, we are able to listen to the point of view of our end users and discover things that need improvements or changes. The cash process is also working for us.
Are you a current user of this product?