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Updated on: October 21, 2021

What is Statbot ?

Statbot

Analytics and metrics for intercom
(4 Ratings) Write Review

Statbot analytics & insights for Intercom it allows to gather reports around Acquisition, Engagement, Retention (with cohorts), Segments & Tags as well as Customer Service based on historical data from your Intercom data.

FOLLOWERS
169
26

Statbot Features

Statbot Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Falkoping, Sweden
Deployment SaaS/Web/Cloud Category New SaaS Software

Statbot Pricing

Pricing ModelSubscription , Quotation Based
Basic
$29 /Month

Features

  • In Intercom you have: Up to 1,500 users
Plus
$59 /Month

Features

  • In Intercom you have: Up to 5000 users
Premium
$119 /Month

Features

  • In Intercom you have: Up to 25000 users
Ultimate
$219 /Month

Features

  • In Intercom you have: Up to 100000 users
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Disclaimer: The pricing details were last updated on 17/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Statbot pricing.

Statbot FAQs

Statbot offers the following functionalities:

  • Segmentation
  • Engagement Features
  • Analytics

Learn more about Statbot features.

No, Statbot does not provide API.

Ask the Community View Community

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Statbot Reviews

OVERALL RATING
3.9
Based on 4 Rating(s)
Rating Distribution
  • 0 %
  • 100 %
  • 0 %
  • 0 %
  • 0 %
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Jacob P
Jacob PSource : g2crowd.com
(Reviewed on 28 April 2020) "Quick and easy breakdown of Intercom statistics"

What do you like best?

The simple UI allows you to quickly make sense of insights pulled directly from Intercom that were otherwise difficult to visualize.

What do you dislike?

It's been over a year since I used it last, but statbot was limited by stats that were available from Intercom - which was less about their capabilities and more about what Intercom measured/allowed.

What problems are you solving with the product? What benefits have you realized?

I was using Intercom as a main hub for understanding some high-level user activity as well as communicating with customers and prospective customers, so Statbot allowed us to quickly understand how active our customer base was at a glance and provide insight into how customers interacted with our team on Intercom.

...more
Administrator in Information Technology and Services
Administrator in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 18 July 2018) "Great way to track acquisition"

What do you like best?

Simple integration, nice UI and segmentation.

What do you dislike?

A bit pricey to get started, as we don't have many customers.

What problems are you solving with the product? What benefits have you realized?

Tracking users, signups, retention.

...more
Shyanne B
Shyanne BSource : g2crowd.com
(Reviewed on 23 January 2018) "Essential if you use Intercom"

What do you like best?

Statbot makes up for the lack of detailed analytics on Intercom, and more. My favourite feature is the ability to export to excel for further analysis.

What do you dislike?

While the standard reports are quite useful as it is, I wish there was the ability to customize what figures we wanted to see, perhaps even build a customized dashboard. It would also be great to have alerts or ability to send reports to people on a regular basis.

What problems are you solving with the product? What benefits have you realized?

Statbot provides better analytics on Intercom usage than the in-built Intercom Reports feature. Especially useful in tracking Response Tags.

...more
User in Computer Software
User in Computer SoftwareSource : g2crowd.com
(Reviewed on 28 September 2017) "A great temporary gap filler"

What do you like best?

Raw data export options. We use this to get all the data needed for us to generate our own reports in excel/sheets.

What do you dislike?

Support accessibility and, at times, buggy/glitchy software

What problems are you solving with the product? What benefits have you realized?

Statbot is great to have in addition to Intercom to help fill in gaps from Intercoms reporting at the moment. As more updates are made in Intercome, we rely less and less on Statbot. But, the raw data exports are invaluable.

...more

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Intercom Analytics
Intercom Analytics
Intercom Analytics

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com