Shiprocket Reviews

User Rating

3.1/5 (Based on 1,689 Ratings)

Rating Distribution

Excellent
47%
Very Good
4.9%
Average
1.3%
Poor
1%
Terrible
45.8%

User Sentiments

Cost-Effective Shipping Rates, Multiple Courier Partner Options, User-Friendly Interface, Real-Time Order Tracking

Frequent Delivery Delays, Inconsistent Customer Support, Weight Discrepancy Issues, Unreliable Delivery Partners

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Review Summary

Overall, users appreciate Shiprocket's user-friendly interface, affordable pricing, diverse features, and helpful customer support. They find the platform easy to navigate and set up, with a wide range of features to streamline shipping processes. Many users highlight the cost-effectiveness of Shiprocket's services, making it suitable for businesses of various sizes. Positive feedback also mentions the platform's ability to integrate with multiple marketplaces and carriers, enabling seamless shipping management. However, some users have expressed concerns regarding occasional technical glitches and the need for improved reporting and analytics capabilities.

Pros

Comprehensive shipping solutions: Supports multiple carriers, domestic and international shipping, and COD.
Easy integration: Seamlessly integrates with leading ecommerce platforms and marketplaces.
Realtime tracking: Provides shipment tracking updates to customers and businesses.
Affordable pricing: Offers flexible pricing options to suit different business needs.

Cons

Limited international shipping options: May not support shipping to certain countries or regions.
Occasional technical glitches: Some users have reported technical issues with the platform.
Customer support response time: Some users have expressed concerns about the responsiveness of customer support.

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Reviews

shuhaib khan

November 4, 2024 Source: Trustpilot.com

good experience with shiprocket

good experience with shiprocket, best service provider,

neha singh

November 4, 2024 Source: Trustpilot.com

Great experience

Abhisekh Kumar

November 4, 2024 Source: Trustpilot.com

Easy to use

Process is so easy to understand and use.

Pankaj mehra

November 1, 2024 Source: Trustpilot.com

I once sent a gift item to my nephew…

I once sent a gift item to my nephew and it got delivered next day, so fast delivery, i am gonna use shiprocket as my first priority in future.

RAMESH MEENA

October 27, 2024 Source: Trustpilot.com

Shiprocket h giving Very good and very…

Shiprocket is giving Very good and very fast product delivery service

Anita Gupta

October 27, 2024 Source: Trustpilot.com

Had a great experience with shiprocket.

pankaj singh rathore

October 27, 2024 Source: Trustpilot.com

Good experience

RIDER CHAUDHARY

August 7, 2024 Source: Trustpilot.com

good service

Tripti Bargla

August 6, 2024 Source: Trustpilot.com

Amazing experience

anirudh sharma

August 6, 2024 Source: Trustpilot.com

Great company 👌

Shiprocket Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Shiprocket?

Review Summary

Pros

Cons

shuhaib khan

neha singh

Abhisekh Kumar

Pankaj mehra

RAMESH MEENA

Anita Gupta

pankaj singh rathore

RIDER CHAUDHARY

Tripti Bargla

anirudh sharma

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