Shiprocket Reviews

User Rating

2.9/5 (Based on 1,732 Ratings)

Rating Distribution

Excellent
42.7%
Very Good
4.2%
Average
1.2%
Poor
1%
Terrible
50.9%

User Sentiments

Cost-Effective Shipping Rates, Multiple Courier Partner Options, User-Friendly Interface, Real-Time Order Tracking

Frequent Delivery Delays, Inconsistent Customer Support, Weight Discrepancy Issues, Unreliable Delivery Partners

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Review Summary

Overall, users appreciate Shiprocket's user-friendly interface, affordable pricing, diverse features, and helpful customer support. They find the platform easy to navigate and set up, with a wide range of features to streamline shipping processes. Many users highlight the cost-effectiveness of Shiprocket's services, making it suitable for businesses of various sizes. Positive feedback also mentions the platform's ability to integrate with multiple marketplaces and carriers, enabling seamless shipping management. However, some users have expressed concerns regarding occasional technical glitches and the need for improved reporting and analytics capabilities.

Pros

Comprehensive shipping solutions: Supports multiple carriers, domestic and international shipping, and COD.
Easy integration: Seamlessly integrates with leading ecommerce platforms and marketplaces.
Realtime tracking: Provides shipment tracking updates to customers and businesses.
Affordable pricing: Offers flexible pricing options to suit different business needs.

Cons

Limited international shipping options: May not support shipping to certain countries or regions.
Occasional technical glitches: Some users have reported technical issues with the platform.
Customer support response time: Some users have expressed concerns about the responsiveness of customer support.

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Reviews

Ayush Yadav

April 22, 2025 Source: Trustpilot.com

Nice 👍

Shipment was on time👍

Helium Na

April 3, 2025 Source: Trustpilot.com

Excellent got my package delivered but…

Excellent got my package delivered but 1 or 2 day delay but uts good,customer service too

Zuhaib Saeed

January 5, 2025 Source: Trustpilot.com

Awesome experience by shiprocket.

Awesome experience by shiprocket.. had a little issue but it got resolved with the help of executive sweety ma'am.. go for it and use it as much as you can

TSR Trading Private Limited

January 4, 2025 Source: Trustpilot.com

Sweety resolved the queries on priority…

Sweety resolved the queries on priority regarding my shipments , and they are delivered now, thanks sweety , thanks shiprocket

KANCHAN ENTERPRISES

December 17, 2024 Source: Trustpilot.com

I am With Shiprocket from Last 2 Years…

I am With Shiprocket from Last 2 Years experience is Good just Because one and only Mr Ankit I think His Focus and Vision for Work is amazing and Solve Problems and take action on them immidietly Shiprocket Needs such type of employees in their company.

Thanks

ashu nayak

December 14, 2024 Source: Trustpilot.com

Anupama thankyou for all your support

Anupama thankyou for all your support. Whenever I reached you for any support you always resolve my query.

neha singh

November 4, 2024 Source: Trustpilot.com

Great experience

shuhaib khan

November 4, 2024 Source: Trustpilot.com

good experience with shiprocket

good experience with shiprocket, best service provider,

Abhisekh Kumar

November 4, 2024 Source: Trustpilot.com

Easy to use

Process is so easy to understand and use.

Pankaj mehra

November 1, 2024 Source: Trustpilot.com

I once sent a gift item to my nephew…

I once sent a gift item to my nephew and it got delivered next day, so fast delivery, i am gonna use shiprocket as my first priority in future.

Shiprocket Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Shiprocket?

Review Summary

Pros

Cons

Ayush Yadav

Helium Na

Zuhaib Saeed

TSR Trading Private Limited

KANCHAN ENTERPRISES

ashu nayak

neha singh

shuhaib khan

Abhisekh Kumar

Pankaj mehra

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