What do you like best?
This is my first review on g2, and one of the very few I've written so far. I was looking for a very flexible solution for a secure pricing table and checkout process for the services my company and I offer. Having looked at several solutions, I came across this one and it definitely does the trick. Servicebot is very customizable, but what prompted me to write this review is the fact that my developer and I had some questions. I used the live chat function on their homepage and Kevin answered in about 2 minutes, offered to jump on a call with us and sent us a link (all in approx. 5 minutes). Not only was Kevin on the call, but (I assume) his lead dev as well and they quickly answered all our questions. We had some special requests for designing the pricing tables and after our call, my dev was able to already test and confirm that it works.
An absolute 10/10 for support!!
What do you dislike?
I think the only caveat with this tool (at time of writing) is that if you want to do some more advanced stuff you need to have a dev involved. But you can't have ultimate flexibility and all drag and drop in the same tool. I'm sure they will bring in more non-dev-proof functionality in the near future
Recommendations to others considering the product:
This is definitely an awesome product and the team behind is very responsive, knowledgeable and helpful. If you need fancy layouts or modifications, you may need a dev to help you out (depends on your skillset). In any case, the guys at servicebot will help you out.
What problems are you solving with the product? What benefits have you realized?
This solves a huge problem for us: making money. :) We could not find a decent and flexible solution for our needs. I was already discussing a custom solution with my dev, but given the security required with payment processing I was a bit hesitant. Servicebot solved this for us and saved us a ton money, time and testing. Their pricing model is also very interesting and I wish more companies had these kind of structures (no cost while in test and setup, low costs during low mrr). Very fair.