What do you like best?
Where to start. Report garden has been amazing when it comes to reporting, dashbaords and client portals. The reports are super customisable, showing our clients the key metrics which they care about with white-labelling available to make it feel like it is our report and it's being sent directly to the client. Moving on to dashboards, we have created a dashboard template for Facebook which shows basic key metrics our sales teams and clients can see snapshots of their campaigns. This then flows onto the ability to assign contacts and clients to Dashboards and reports through their client portal. We send our client a log in request and assign them the reports and away we go.
What do you dislike?
The one thing we dislike is the fact we are unable to filter the report per ad without creating a filter on every widget you have in your report. It is a little time consuming doing it on all widgets but if you could be able to select ad account, select ad and then generate a report for just that ad, it would be phenomenal.
Recommendations to others considering the product:
If you are considering a reporting platform, ReportGarden is the way to go. There are plenty of customizable options you can get on custom report templates which make your reports unique to your business. If you also have several clients who are also wanting to know how their ads are performing and always ask for regular snapshots, creating a client portal and assigning them client access to their very own customisable dashboard is amazing.
Report garden cuts down time spent making reports, so you can get to the optimising of your ads more.
What problems are you solving with the product? What benefits have you realized?
The biggest issue we faced was the scheduling of our reporting and a platform where clients, client services and sales team could view snapshots and performances of ads. Reportgarden does that with a breeze. We are able to create a custom template and dashboard, then schedule it to go directly to the clients on the 1st of every month without worrying.
Another benefit is the ability to margin ad accounts. We apply the margin and report garden manages to do the rest with the numbers without having to change values manually.