Power Diary Reviews

User Rating

4.6/5 (Based on 518 Ratings)

Rating Distribution

Excellent
74.9%
Very Good
17.2%
Average
2.7%
Poor
0.8%
Terrible
4.4%

User Sentiments

Excellent Customer Support, Automated Appointment Reminders, User-Friendly Interface, Comprehensive Features

Limited Customisability, Occasional Software Glitches, Expensive SMS Feature, Lack of Mobile App

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Review Summary

Overall, users find the software easy to use and efficient for managing their businesses. Reviewers appreciate its customizable features, comprehensive reporting capabilities, and excellent customer support. However, some users have expressed concerns about the occasional technical glitches and the limited mobile app functionality. Additionally, a few reviewers have mentioned that the learning curve can be steep for new users, and the pricing may be a deterrent for some businesses.

Pros

Userfriendly interface and navigation for seamless scheduling.
Robust reporting and analytics for informed decisionmaking.

Cons

Occasional bugs and glitches can disrupt the user experience.
Limited customization options might restrict personalization.

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Reviews

Mindfulness Centre

January 8, 2026 Source: Trustpilot.com

Zanda makes private practice easy

Zanda makes having a private practice easy. I used it with multiple consultants and support staff, and we could all see what we wanted to share, hide what we wanted, use online bookings for clients to access, invoice, take payments, keep records- everything digitally and intuitively. It’s been a godsend, and just keeps getting better.

Ben Taylor

January 1, 2026 Source: Trustpilot.com

Zanda Tops Them All

Zanda is the best Practice Management software that I have used; having trialed several others. It is very user-friendly, & technical support is readily available. It is very easy to navigate this system.

customer

December 28, 2025 Source: Trustpilot.com

I’ve used PowerDiary then Zanda for…

I’ve used PowerDiary then Zanda for many years. The platform has grown and stayed current, streamlining the admin and business parts of my work. When I’ve needed tech support it has always been easy to contact Zanda and responded to efficiently. Diary, payment, notes, ai note taking, zoom, online record keeping, business stats, talks to bookkeeping systems, integrated mail & text systems, great customer service & so much more.

Jeremy Ward

December 21, 2025 Source: Trustpilot.com

Great counselling management tool

Over the past year Zanda has proven a great tool for managing my counselling practice. I love its Zoom integration. I’ve greatly benefited from their private and secure AI note-taking tools to remove friction and help overcome my perfectionism with client note-taking. Their customer service has also been excellent. Further Zanda is being continually improved and practitioner feedback is welcome and often influences the roadmap of new features.

Simon Ward

December 21, 2025 Source: Trustpilot.com

No admin stress anymore!

I moved from Govt health to private practice and was overwhelmed with setting up and running admin in a professional practical ethical and easy way, I tried two other brands then a friend said Zanda. It is brilliant. Not only easy to use, but everything is adjustable to fit my needs and their customer service help is wonderful! They are also accredited with privacy legislation and data security. It’s made the bit about psychology which I don’t like - the admin - way less stressful. thank you!

Dr B

December 7, 2025 Source: Trustpilot.com

Easy to use

Cost effective. Easy to navigate. Scheduling is simple. Love the appointment status indicator.

Noah Harrison

December 7, 2025 Source: Trustpilot.com

My experience with Zanda (formerly…

My experience with Zanda (formerly Power Diary) was very positive. The platform is intuitive, makes scheduling and managing clients easy, and the support team is responsive. It's reliable tool for healthcare and wellness professionals.

Thomas H

November 30, 2025 Source: Trustpilot.com

I've been using Zanda and it's really…

I've been using Zanda and it's really helpful for keeping everything organized. The interface is easy to use and it saves me a lot of time, Definitely recommend it.

Chandler Graves

November 28, 2025 Source: Trustpilot.com

Zanda makes managing appointments and…

Zanda makes managing appointments and client info much easier. The interface is clean, and it's straightforward to use.

Luciano Paltrinieri